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unable to withdraw my profit

I made profit on iq option after my account has been verified I have been making withdraw that was successful but there was a day I made profit that amount €460. I could not make this withdraw iq was then telling me to provide my Visa Card for verification with an Holder signature of owner I uploaded the card but it was not accepted the card is my which I have been using to withdraw but not up to that amount this act of iq option is a Criminal and Fraud because it was not stated am from Nigeria