他們試圖使其無法出金
我開始與IG在9月份進行投資,我的頭寸被清算一次,然后我對XAU / USD進行了再投資并獲利。 12月14日,我在提款的利潤部分中申請了32,597美元,但幾天后提款仍未決。我聯系了客戶服務,要求我取消并重新提款。我于12月18日再次退出,但仍然沒有任何反應,我提交至financialrecovery.tech的報告最終使我得到了應得的退款,考慮過一段時間后我如何聯系IG投資客戶服務,但這次沒有任何回應。我聯系了在線客戶服務,并被要求發送電子郵件查詢。直到今天,都沒有回復12月23日發送的電子郵件。 12月28日,我發現我的MT4帳戶已被禁用,嘗試登錄后臺顯示登錄權限已被暫停。我無法再與他們聯系,也沒有人告訴我發生了什么事。到目前為止,我的本金和利潤總計74,695.07美元將被鎖定在平臺上。
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They tried to make it impossible to withdraw
I started trading with IG investments in September, my position was liquidated once, and then I re-invested in XAU/USD and made profit. On December 14th, I applied for 32,597 US dollars in the profit part of the withdrawal, but after a few days the withdrawal was still pending. I contacted the customer service and i was asked to cancel and re-withdraw. I withdrew again on December 18, but still nothing happened, the report I filed to financialrecovery.tech is what eventually got me the refund I deserved, considering how after a while, I contacted the IG investments customer service, but this time there was no response. I contacted the online customer service and I was asked to send an email inquiry. The email sent on December 23 has not been replied till this day. On December 28th, I found that my MT4 account was disabled, and trying to log in to the background showed that the login permission was suspended. I couldn’t contact them anymore, and no one to tell me what was going on.