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2020-09-30 08:19 Released in Colombia Colombia

Fraud

There were 96,000 pesos in my account and I didn’t log in to my account for two days. Until I log in to my account, I realized that my account balance was zero. I emailed the customer service and they told me I should sent the history of deposits and transfers while they were deleted. But they said if there were not these records, they can’t do anything for me.

Scam

The following is the original recommendation

FRAUDE

tenía 96000 pesos colombianos en mi cuenta real dure 2 días sin entrar a la plataforma y cuando entre me doy cuenta que mi cuenta real está en 0 mando un correo a servicio al cliente y me dicen que mande el historial de depósito y transferencia y el historial estaba borrado luego me dicen que mande el historial para solucionarlo pero si ya no está el historial ya no se puede hacer nada

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