Are you sure to finish it?？
Axi deducted rollover and bonus without my permission, making positions wiped out. And then the market became better
1: The crude oil was invested since December 21. The next day I saw that their rollover was -23 pips for long orders and 20 pips for empty orders, so I specifically consulted the customer service of the platform's official website. The customer service said that the overnight fee is Normal (there are screenshots showing the overnight fee of MT4 software and screenshots of consulting customer service) 2: After confirming that the overnight fee is correct, I re-operated the crude oil empty order on December 22 and held the position until January 4 for a total of 14 days , And a part of it slowly increased in the middle
3: On January 4, the platform privately deducted all the overnight interest and bonus I received, which caused the account to be directly liquidated at the high position of crude oil, and then the crude oil began to plummet
4: Contact the platform, the platform said they set the wrong crude oil overnight fee, so they have to deduct it (I have been operating the crude oil for half a month and they did not realize the error, just when the crude oil new high was deducted and the position could be liquidated. Deductions will not be liquidated at any time within half a month. Only on January 4th, is there such a coincidence?)
5: Let’s take a step back. Even if they set the wrong settings, it’s completely their own problems. Their mistakes have seriously affected my judgment of operation (for other varieties, I usually do short-term operations in Weicang because of customer service. It is said that the overnight fee is normal, so I placed a heavier list on crude oil to prepare for the midline)
6: Regarding the bonus issue, the platform said that the bonus cannot carry losses. When the net value is lower than the credit limit, the bonus will be deducted. However, the situation at that time was that my net worth was still about $3,000 after deducting the overnight fee. (Initially deposit 7990, bonus 1598), much higher than 1598, did not meet the conditions for deduction of bonus (all transaction records can be checked)
7: Don’t let customers pay for platform errors
Confirmed to be solved?
The Database of WikiFX comes from the official regulatory authorities , such as the FCA, ASIC, etc. The published content is also based on fairness, objectivity and fact. WikiFX doesn't ask for PR fees, advertising fees, ranking fees, data cleaning fees and other illogical fees. WikiFX will do its utmost to maintain the consistency and synchronization of database with authoritative data sources such as regulatory authorities, but does not guarantee the data to be up to date consistently.
Given the complexity of forex industry, some brokers are issued legal licenses by cheating regulation institutes. If the data published by WikiFX are not in accordance with the fact, please click "Complaints "and "Correction" to inform us. We will check immediately and release the results.
Foreign exchange, precious metals and over-the-counter (OTC) contracts are leveraged products, which have high risks and may lead to losses of your investment principal. Please invest rationally.
Special Note, the content of the Wikifx site is for information purposes only and should not be construed as investment advice. The Forex broker is chosen by the client. The client understands and takes into account all risks arising with Forex trading is not relevant with WikiFX, the client should bear full responsibility for their consequences.