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The price of XAU/USD reached $1855.78 at 10:30, January 14. Please help me and give me justice
Severe slippage on January 14, 2021 made my positions wiped out. XAU/USD fell to about 1329 from 1942 this morning, at 10:30. But 111 manipulated the market, making it rise to 1855.78 from 1830 and blocked your server, making you unable to operate. When you logged out and relogin, your account was cleared. But 1855.78 wasn’t reached on other software. I reported it to the customer service, but they were stalling and waiting. I thought I was a new hand so I lost $9,161. But this is manipulation. I wanna get a refund.
Confirmed to be solved?
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