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Forbid withdrawal. Close account. Can’t log in. No positive response.
I viewed on the net and 必拓环球 called me and asked me to deposit in 必拓环球, I didn’t know how 必拓环球 got my phone number. I lost $500 in 必拓环球 for the first time. I thought I was unlucky and I didn’t invest. 必拓环球 called me continuously and asked me to recommend 必拓环球 to my friends after few days, there would be bonus if my friends invested in it. I gave a link to my friend and he profited $700. Then his account was closed with review. My friend’s deposit was from the credit card. We communicated with the platform for many times. We allow them to check and hand in the information they want. There was no accurate response later. The customer service said I would be contacted after waiting more than ten days, yet nobody contacted me. So I have to call them and they kept a tape of our calls because the regulator was checking. I asked them which regulator and they didn’t answer. After five days, my friend can withdraw. However, The bonus was deducted $160 after a deduction of $190 for no reason. I asked them and they said it was because of abnormal trading. Then I wanna know where was abnormal, 必拓环球 said we have no right to know. And I ask regulator’s contact information if the decision was made by the regulator but they didn’t give me the information. No one has given us a reply till now.
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