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Exposure

19 pieces of exposure in total

Unable to withdraw

A completely fraudulent platform! It's hateful!

I deposited a principal of 10,000 yuan, and the other party helped me trade and made a profit of 235,200. However, customer service called me and said that I could not receive the money if I did not sign up for the event. I had to raise a principal of 60,000 yuan before 3 p.m. to continue trading, otherwise I would never be able to withdraw my money. ^_^

 Taiwan Taiwan 2024-01-05 11:00
 Taiwan Taiwan 2024-01-05 11:00
Resolved

The fraud is carried out by the broker known in Egypt, Mohamed Kam

Please be very careful for everyone in Egypt and neighboring countries. This company works with fraudulent brokers. There is a partner in Egypt for this company, his name is Mohamed Kamel El-Sayed. And he tells you that he did not promise you anything, and you filed a complaint with the company with all the documents. At first, they denied their knowledge of him, and then when you threatened them to file an oral complaint

Egypt Egypt 2023-03-25 02:05
Egypt Egypt 2023-03-25 02:05
Resolved

They charge commission and close the accounts because yes

I made a deposit of 200usd I lost .097 cents I had 199.07usd left I requested the withdrawal and I received 179.07 usd I mean they charged a 10% commission I mean it's a scam since they promise what they don't deliver, other than that they close my account why I asked them for the disbursement of the money

Colombia Colombia 2022-10-26 19:54
Colombia Colombia 2022-10-26 19:54
Severe Slippage

Slipped too many times, 200 pips, and escaped to another broker.

I have complained many times, but it has not gotten better. Copy the original picture to answer. We have millions of deposits at the broker. Currently, almost all of them have been withdrawn, found slipping and almost moved away. Give me many opportunities for improvement and never fix it. I have been slipped for 200 pips.

Hong Kong China Hong Kong China 2021-12-12 06:25
Hong Kong China Hong Kong China 2021-12-12 06:25
Unable to withdraw

scam broker

XTB is a complete scam broker don't trust on them and u can i have attached my proof my joiurnal and the withdrawal pending.They have also blcoked me and suspended my account.please be aware.

India India 2021-09-17 13:54
India India 2021-09-17 13:54
Unable to withdraw

My fund cant withdraw

All the payment are keep in progress and cancelled only

Malaysia Malaysia 2021-09-03 12:13
Malaysia Malaysia 2021-09-03 12:13
Others

SL changes

A few days ago, I conducted a currency pair transaction at this broker and set a stop loss with a reasonable margin. The first thing that happened to me was that I opened two operations and waited for the price to change for a period of time. I closed the operation. Colleagues who opened the same operation in the same broker. In other brokers, the price did not touch my stop loss, if they reached the target, the same situation would not happen. [d83d][de24] When he made a statement, his answer was that everything was normal, one month after the incident.

Mexico Mexico 2021-06-28 10:23
Mexico Mexico 2021-06-28 10:23
Others

The platform made candle hit my Stop-loss intentionally

The first 2 screenshots are the trading detail. The SL was at 1880. The candle hit SL and overcome SL a little bit. But when I checked other chart on Tradingview.com and Goldprice.org, the candle did NOT hit 1880. I don't think this issue is slippage. I think they intentionally did that in order to scam. Be aware!!!

Vietnam Vietnam 2020-11-20 23:39
Vietnam Vietnam 2020-11-20 23:39
Unable to withdraw

Unable to withdraw. Have to deposit money

I withdrew in XTB while the customer service said I was suspected of money laundering and I have to deposit 55% of the account balance to verify capital. Otherwise, my account will be frozen. After I deposited, I was asked to deposit again. I suspected that I was cheated so I didn’t deposit for the credit score. Then I contacted the customer service several times but now I can’t log in. This situation has kept for three days

Hong Kong China Hong Kong China 2020-11-06 10:06
Hong Kong China Hong Kong China 2020-11-06 10:06
Others

The app of XTB has some problems

The app became unresponsive three times. Picture is the truth.

Vietnam Vietnam 2020-10-25 22:31
Vietnam Vietnam 2020-10-25 22:31
Resolved

Can't withdraw

Kep delaying my witdhraw no matter large or small amount. Who can help me?

Hong Kong China Hong Kong China 2020-10-25 16:02
Hong Kong China Hong Kong China 2020-10-25 16:02
Scam

I can't take my money which is frozen? The custoemr service doesn't reply to me now. And there is no regulator of XTB

I can't take my money which is frozen? The custoemr service doesn't reply to me now. And there is no regulator of XTB

Hong Kong China Hong Kong China 2020-10-24 19:50
Hong Kong China Hong Kong China 2020-10-24 19:50
Scam

Scam

Can deposit but can’t withdraw for insufficient bank card score. Why does XTB know the score without investigation? XTB has the final say on everything.

Hong Kong China Hong Kong China 2020-10-22 15:47
Hong Kong China Hong Kong China 2020-10-22 15:47
Resolved

Account frozen for no reason

My account was frozen for no reason. I verified my capital as required, but I was told that my credits were not enough. I had to buy more coins, or my account can never withdraw coins.

Hong Kong China Hong Kong China 2020-10-05 10:27
Hong Kong China Hong Kong China 2020-10-05 10:27
Unable to withdraw

Account is frozen for no reason

I wanted to withdraw, but my account was frozen for no reason. I asked the customer service, and I was told to verify the funds. But after that, I was told again that my credits were insufficient, and I had to put in more funds.

Hong Kong China Hong Kong China 2020-10-05 01:08
Hong Kong China Hong Kong China 2020-10-05 01:08
Unable to withdraw

Fraud platform. Induce investors to add fund to unfreeze the fund in the account on the grounds of money laundering. Return my hard-earned money

The fund is frozen on the grounds of money laundering. 70% of the balance must be charged in the due time or I will be identified as money laundering and my account will be closed after three months..Threat. Fraud platform.

Hong Kong China Hong Kong China 2020-09-10 15:19
Hong Kong China Hong Kong China 2020-09-10 15:19
Unable to withdraw

Unable to withdraw. Require 50% margin and personal income tax

Require 50% margin to verify fund. There is no official email notification after verification. I was just noticed by the customer service. Then I want to withdraw but I was told I should pay personal income tax. Is it a fraud platform? Will they charge more in order to block users’ withdrawal?

Hong Kong China Hong Kong China 2020-09-04 10:21
Hong Kong China Hong Kong China 2020-09-04 10:21
Unable to withdraw

Froze your asset for no reason

Froze your asset for no reason. Unable to withdraw without no 55% margin. There are many people feeding back the same situation on the Internet at the same time.

Hong Kong China Hong Kong China 2020-08-29 19:22
Hong Kong China Hong Kong China 2020-08-29 19:22
Others

Unable to withdraw

The withdrawal is unavailable in XTB.

Vietnam Vietnam 2020-04-22 11:53
Vietnam Vietnam 2020-04-22 11:53
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