Amount resolved within one month(USD)$2,257,642
Number of People Resolved562
*Please select the type of exposure
I invested here. When I lost money, I can withdraw funds normally. But when I profited, the platform blocked my account and said that I operated illegally. I bough and sold all through the mobile MT4 APP. How can I break the rules? I asked for accurate explanations but the platform just ignored me. Block my account without any communication.
The agent of RiseHill, Ying Yang, beguiled customers into opening accounts in RiseHill in September, 2018 and gave adverse recommendations making customers lose money. The deposits were transferred to personal accounts. Did the money flow into the market? Is it a scam? The agent shrank the responsibility on grounds of losses. Request processing! The WeChat of the agent was closed.
Cheated by OG. Can’t withdraw funds after depositing many times. I hope you can help me get my money back
My account was frozen because I offered the wrong info. And I was asked to pay the same amount money as my withdrawal and upload my ID card photo and bank card photo. I don’t listen to him cuz I don’t know whether it is true. What should I do?
company have no option for clients to withdraw
Please do not believe this platform, free from being cheated. The web said you can withdraw within few days but you will realize that you can’t withdraw after you try
Swindle me of $7,000. Now can’t log in to the web and the money is gone.
Can't withdraw after profiting. Just count loss-making orders.
You can deposit but can't withdraw funds. The platform asks customers to pay confirmation fund on grounds of wrong bank card number. After that, it said customers should pay margin for abnormal data. Don't be cheated by the fraud!
Can’t withdraw funds since November 15.
Beguile customers into depositing. When you withdraw funds, you’ll be asked to pay money with varied reasons. Now the platform is closed and gives no access to withdrawals. Be careful, free from being cheated.
I deposited 115,000 USD in Pepperstone and traded normally. At first, I lost some. But later, I profited over 140,000 USD. After that, I lost thousands of dollars. In the end, I profited 139,653.94 USD in total. But when I wanna withdraw funds, I was only allowed to withdraw 113,171.13 USD. They just take loss-making orders into account. I asked the customer service but they just said this decision was made by the company without an explanation. And their attitudes were so bad. Later, I called their company in Australia in which their answer was so ridiculous. They said I manipulated the market with 115,000 USD, so the profit should be deducted. I asked them, how can I manipulate their prices when I trade according to their rules and prices. But they didn’t change their decision which is unreasonable. I keep emailing and calling them. But they said they don’t need to explain it anymore and I should accept the decision which hurts me a lot. Do you think it makes sense? You have lost your credibility
System lagging when you trade and the customer service always said that the network is the problem
The withdrawal of November 10, 2020 hasn’t arrived yet
The withdrawal can’t arrive. Ask you to wait without an exact time
Beguile customers to deposit and scalp to make accounts forced liquidation
Don’t believe what is written on the web that you can withdraw funds in 3-7 days. In fact, you can’t. Listen to advice from me, do not use it.
This situation continues for three months. And the customer service always said this is because that their regulator was changed. Pending and waiting
I've deposited nearly $200.
Why doesn’t the platform help us solve this problem?
How to solve my exposure as soon as possible?
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