JIUDENG
2021-01-31 21:57
China
Can't place orders of crude oil in Acetop
[Object]
Acetop
[Issue]
Others
[Requirement]
2020031842411113428
[Amount]
$0(USD)
[Time]
48day18hour
JIUDENGResolved
2021-03-21 16:33
China
AcetopReply
2021-02-19 16:26
Reply
Acetop has ceased the transactions of forex crude oil index and sent the announcement.
WikiFX Overseas Customer ServiceContact Broker
2021-02-01 11:40
Hong Kong China
Contact Broker
WikiFX Mediation CenterVerified
2021-02-01 10:40
Hong Kong China
Verified
JIUDENGStart Mediation
2021-01-31 21:57
China
Start Mediation
Acetop Crude Oil Index cannot open positions since January 18, 2021. Without explaining the reason to the customer, the customer service replied that the product can be opened normally. And it is because of the customer’s own network problem. It is not a complaint, but the mainland users of the entire platform cannot open positions. This behavior is to deceives customers.
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations