Unable to withdraw

I have 552 826.83 USD in my account but I want to withdraw only 1000 USD, I can't withdraw it. Plus saying that you have reserved a platform for accumulated top-up activities. to prevent users from withdrawing and recharging to get platform bonuses. We are temporarily unable to manage your withdrawal business. But when informed that they have never booked or participated in the activity It told me to top up 5000USD and reduce it to 2000USD, can anyone help? Please coordinate with this brochure. For anyone who is playing this broker, quit it. It's definitely a scam because I can't withdraw even 1000 dollars.