Applied for withdrawal on 2022/5/2.The Customer Service replied: Hello sir, after verification by the HKMA, your trading account 95581XXX profit reaches the tax standard, you need to pay personal income tax, the amount is: 3720 USD. After the payment is completed, the withdrawal can complete review session! It requires tax payment to withdraw
Deny the withdrawal for various reasons before. The attitude of customer service is extremely perfunctory. The withdrawal request suddenly passed in 26th, but cannot receive the fund for a long time
I was induced to deposit money step by step before. Now 75% of the account balance is my principal, but it said that I need to pay 50% of the account balance as personal income tax to resume the withdrawal business. I consulted professionals in Japan and told me such a requirement is unreasonable. I really have no money. I have borrowed 940,000 yen from a friend for the platform anniversary event and illegal payment. Now my friend has no money to lend me any more to pay taxes. I hope the platform can help me get an explanation.
Picture On April 9th, a friend told me that the business had an anniversary event and asked me to contact customer service to see if I had the right to participate, so I was confused and passively participated. Figure  On April 10th, the first application for withdrawal of funds failed. The customer service refused to withdraw funds on the grounds that the anniversary activities were not completed, and said that the activities that were not completed within the specified time would be handed over to the judicial department and reported for levy letter. Figure  On April 11th, I borrowed money from a friend. Due to the transfer limit, I made a deposit of 320,000 yen and completed 50% of the progress of the activity. Figure  The platform could not be accessed on April 12th and 13th, the official statement is system maintenance and upgrade; on April 14th, the deposit of 331,000 yen was completed to complete the anniversary event. Figure  On April 14th, the second withdrawal failed. The customer service asked me to pay 20% of the account balance as the violation fee on the grounds that my account maliciously attacked the platform system data and caused a high profit violation, otherwise the account will be frozen. On April 15th, deposit 342,500 yen as a deposit. Figure  On April 17th, the deposit arrived. Figure  From April 18th to 22nd, I contacted customer service about the withdrawal of funds, and I have been inquiring all the time, but there is no result; I later informed that the profit part needs to pay 50% of the account balance as personal income tax before the withdrawal can be resumed. business. Figure  On April 24th, the illegal payment was refunded to the account. Figure  On April 24, it was found that the account main body of the old version was inconsistent with the account main body of the new version. I asked customer service, the customer service explained it, and sent an email to Exness's official mailbox for verification, but no reply was received.
Be Aware ! especially for asian people. you cannot depo using bank transfer and fxtm force you to use visa/master debit/credit card. When you try to wd, your payment option will not available, and they ask for bank statement that include your car with transaction to fxtm which will not available if you use visa debit. STAY AWAY FROM THIS BROKER !!
Do not trust this platform http://www.fxtmvip.com/. You cannot withdraw from them
Friends on the Internet suggested this fraud platform and led you to deposit. But you could not withdraw and the account was deleted by them.
I withdrew but was told that I had to pay taxes, handling fee and hedge fund. I paid it but they did not receive. It was completely a fraud platform.
I withdrew on October 5 and paid taxes on October 12 and handling fee on October 15. But it still asked for another fee on October 18 and did not approve the withdrawal. Please help.
I applied for withdrawal on October 5 but had to pay taxes. I paid it on October 12 but it asked for commission and service fee on October 15. On October 18, it told me that they did not receive the commission and service fee, and required for another payment. Was it a scam?
I have been trying to withdraw from this an d it's not withdrawing
I deposited $1000 on July 22, 2021 but lost all of it on August 30. It promised 35% profits but later blocked me. It was a scam.
The manager did not reply my transaction problem. Then I could not log in my account.
I was in sell position at Gold, after I was in Profit I then realized to hedge and open buy at the same time, I did upon the news the I was in lost of about 90 pips on my buy position while my SL is only 12 pips just imagine. I then open new sells after the price hit my break even of the previous sell, I opened it and wait, the price keep pumping near to my sells SL suddenly I didn't found my oders because they use spread and kick me away, this happened just now during FOMC new at United State.
It required margins before withdrawal.
open an account the deposit took almost 2 seconds using credit card when I tried to withdraw they asked me for 1- national ID card photos 2- credit cart photos 3- bill or tax photos which takes time to be processed and time to be verified and time to be accepted and time to be refund until now i could not withdraw !! 400$ in their website and they take charges for each day if I am not trading
A client has complained that he applied for withdrawal but they kept his withdrawal pending for days, asking for numerous documents. He has also complained that they charge on deposit on days when no trade is done.
When you deposit a check, you naturally expect the money to show up in your bank account. You probably also expect to be able to use that money whenever you need it. In most cases, that’s exactly how it works, and there are no problems.
A client has complained FXTM closed his trade without informing him and without any valid reason. He has also complained about other unethical practices of this broker.
Deposits used to arrive so quickly while the deposit can’t arrive timely now. The customer service asked me to contact the bank by myself. While the bank showed that the deposit arrived. It’s just 100 yuan.
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