提款費用不透明

我要求從MT4帳戶向TransferWise的無邊界帳戶提取資金。由於TFXI在TransferWise上也有無邊界帳戶，因此無邊界到無邊界帳戶的交易不會產生任何銀行間費用。但是，我還是以銀行同業手續費為藉口向我的取款金額收取了25美元，正如我所解釋的那樣，這是不正確的。當我在這一點上進一步爭論時，支持團隊只是關閉了我的票，並說不能進一步幫助我。

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Not transparent with withdrawal charges

I requested for capital withdrawal from my MT4 account to my borderless account at TransferWise. Since TFXI also has borderless account with TransferWise, borderless to borderless account transaction should not incurred any interbank charges. However, USD25 was still charged to my withdrawal amount on the pretext it’s for interbank charges, which as I explained is not true. When I argued further on this point, the support team just closed my ticket and said can’t helped me further.