垃圾客服。甚至首席執行官都沒有回復
在我設法解決他們的支持以便他們繼續提取我的2000美元初始存款后,我不得不去尋找他們的合規負責人Joanna Frendo,付款負責人Derek Swift和首席執行官Jean-Yves Sireau,通過我可以向他們發送消息的Linkedin,涉及這種情況,即他們不想繼續進行提款,仍然迫使我以很大的滑點進行交易。當我談到這個問題時,他們的首席執行官讓·伊夫·西羅(Jean-Yves Sireau)甚至都沒有回答。付款負責人德里克·斯威夫特(Derek Swift)甚至更糟。嗯,正如我所看到的那樣,這家公司似乎并沒有受到客戶的尊重。不要回復郵件,并且在客戶來您求助時以某種方式拒絕幫助客戶,這對我來說似乎不對。合規負責人喬安娜·弗倫多(Joanna Frendo)尚未與我聯系。
以下為原文推薦
Support are TRASH. Even the CEO dont reply
After i tried to solve with their support in order for them to proceed with the withdrawal of my inicial deposit of 2000$ i had to go search for their compliance head Joanna Frendo, the payment head Derek Swift and also the ceo Jean-Yves Sireau via Linkedin where i could send them a message regards this situation where they dont want to proceed with the withdrawal and still forcing me to trade in an account with huge slippage. Well their CEO Jean-Yves Sireau didnt even reply when i spoke about the problem. And the payment head Derek Swift where even worse. Well as i can see this company doesnt seems professional nether respectful with their clients. Dont reply messages and in a certain way refused to help a client when he comes to you requestinig their intervention this doesnt seems right to me. Joanna Frendo, head of compliance didnt conect with me yet.