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2021-02-23 16:57 Released in  Taiwan Taiwan

Unable to withdraw. Close deposit channel without notice. The customer service lied.

They made customers lose money but they are so perfunctory

Others

The following is the original recommendation

無法入金、無預警關閉入金管道、服務人員說謊打官腔

1月份無預警關閉入金管道,導致整筆錢退回來還多扣一次手續費,浪費大好賺錢機會。詢問服務人員只會打官腔,一點道歉的意願都沒有。加上之前此Una Li服務人員已說過一次謊(說母公司跟uk分公司出金都是usd60,但實際狀況是母公司收60,uk分公司收不到31!!),故直接與母公司客服email聯繫,胡亂轉達幾次之後就超過3周不回應我了。改往線上客服,也只會叫我按照他們流程走先表明名字跟帳戶,但之前這樣作就沒下文且是他們不尊重客戶狂打官腔沒下文,我何必照作?
自己公司問題造成客戶損失,還一副無所謂的樣子打官腔拖了一個月。

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