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Unable to withdraw in Horseforex. Close my account. Out of contact
I registered on this platform when Mahui was separated from Aushui in 2019. During this period, I have been losing money for nearly two years until May 2021, and I have been losing money continuously during the period. The total deposit is about 13,000 US dollars. On 5.19, because of the short position in Bitcoin and Ethereum, the previous losses were earned back. Then I applied for a withdrawal of US$3,000 in the background on 5.20. On 5.21, the Mahui platform sent an email saying that the withdrawal request had been approved. During the period, the account has not arrived. On 5.23, Ma Hui emailed me saying that I had violated the rules, what arbitrage robots I used, and profited by delaying the quotation. My MT4 account was blocked directly, and I was also forbidden to log in in the background. I contacted Ma Hui and asked them to take out my transaction list and provide evidence of my violation. Ma Hui did not respond. If I could use these, would I lose two years before using it? Could it be that Ma Hui can only lose money, not earn money? Loss is correct operation? And what I pay out is still my own principal. Isn't that all right? From 5.23 till now, I contacted Ma Hui every day and contacted the customer service, but the account manager did not respond. Do you just want to eat the client's principal directly like this? Ma Hui, pay back my principal and hard-earned money.
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