I lost my 8,000 and I don't have anything.

I had deposited
8,000 PHP to my trading account number 309534 on 10th Sept. The amount
is not yet credited to my account. When i spoke with the customer support, they
informed me that the amount is credited and need some time to update. Now its
about 2 weeks and what they say is they have problem with wallet and are asking
me to wait wait wait and waaaaaiiiiittt... such an irresponsible forex trading
company they are