Global Broker governance & inquiry App
Exposure

54 pieces of exposure in total

Severe Slippage

Before it hit the SL of my set, my order slipped too much

Before it hit the SL of my set, my order slipped too much

Malaysia Malaysia 2022-12-14 03:59
Malaysia Malaysia 2022-12-14 03:59
Unable to withdraw

morally despicable thieves

Don't sign up with this investment company, they will make you put money into your account without a chance to withdraw. I did everything they asked but they kept changing how much they wanted me to pay upfront for the loan The report made out to the fintrack/org authority set in motion the chain of actions that saw my investment returned. Tickmill is a scam because even after paying for the loan and tax, they tried to hold onto my investment.

Canada Canada 2022-06-24 12:26
Canada Canada 2022-06-24 12:26
Unable to withdraw

Tickmill is a Fraud

After 2 weeks of investing they told me I had to put more capital to operate more safely, I found it very strange, but since the performance was very good (over 20%) I decided to invest $10,000 more but couldn't withdraw

United States United States 2022-06-23 16:29
United States United States 2022-06-23 16:29
Unable to withdraw

Tickmil needs to be stopped

Nothing has changed. I reported in February that I had lost $150,000 due to an internal "fraudulent action" occurrence on my account, and despite promises that an inquiry would be conducted, I have received no response. Over the course of two sessions, they were able to steal $80,000 from my account. This all started when I requested a withdrawal of some of my funds. AssetsClaimBack, an Australian firm, filed a report with the proper authorities, requesting that they look into shutting down similar exchanges and restoring my withdra wal access, as they had done for other victims. Investors should be aware of this. I'll keep you informed. Hopefully, the story will end happily.

United Kingdom United Kingdom 2022-06-22 08:32
United Kingdom United Kingdom 2022-06-22 08:32
Resolved

No support after misexecuted trailing stop

After a previously positive AUDCAD short trade on April 20th, a faulty trailing stop was executed on April 22nd (see photo). The problem was reported a few hours later, unfortunately without positive feedback so far.The resulting damage currently amounts to around 600 euros.I've been trading for several years and this error pattern is not uncommon, but other brokers fix the wrong signal (reset to start price) within minutes and the trade is back on track. Every minute counts in the stock market andsuch poor support is a betrayal of trust.

Germany Germany 2022-04-23 22:29
Germany Germany 2022-04-23 22:29
Unable to withdraw

Nittcharnan

Opened a $30 bonus account and asked Tickmill that if it is tradable. The profit portion of $30-$100 can be withdrawn. But when trading with profit of $10 and requesting withdrawal, Tickmill evades and refuses to transfer money. I will tell my friends and say that don't get lost in trading with Tickmill company. Even a small amount of money, they still cheats us.

Thailand Thailand 2022-04-15 18:49
Thailand Thailand 2022-04-15 18:49
Scam

Fraud platform. The system automatically sells my order for me.

Do not recommend to use the platform. The system automatically sells my order for me. The customer service does not response. I had sent many times.

Malaysia Malaysia 2022-03-28 21:31
Malaysia Malaysia 2022-03-28 21:31
Scam

tickmill

The system sell for me automatically. There is still money left in there. It is not the first time. Such a fraud platform cheats like this.

Malaysia Malaysia 2022-03-26 04:25
Malaysia Malaysia 2022-03-26 04:25
Scam

Render manipulation (also delete my previous post)

Since the price I bought is in the floating area and the floating price is really bad at the buying price~ My position is liquidated.

Malaysia Malaysia 2021-12-16 15:09
Malaysia Malaysia 2021-12-16 15:09
Others

Scam

The charts were different from other brokers. What should I do?

Thailand Thailand 2021-10-11 23:23
Thailand Thailand 2021-10-11 23:23
Resolved

Disapprove my proof of address

I use their welcome bunos account they give 30$ then I trade in their platform and I have a profit of 92$. Tickmill said to claim your profit I need to create a live MT4 account upon registration they always Disapprove my proof of address theres a lot of reason they request additional documents but I provide my bank account statement and internet bills that indicate my residence address and my name.Until now I cant withdraw my profit. This are my documents provided and Profit.

Philippines Philippines 2021-08-18 19:58
Philippines Philippines 2021-08-18 19:58
Unable to withdraw

Bad customer support.

A client has complained that he was having problems withdrawing to his bank account and when he tried to contact customer support, they did not respond. The client is very disappointed with their customer service.

Bangladesh Bangladesh 2021-08-17 14:01
Bangladesh Bangladesh 2021-08-17 14:01
Unable to withdraw

Unable to withdraw

The platform asked for double principal before withdrawal. I downloaded tickmill’s app on www.tickmillex.com on July 19 this year and deposited $1,800. On August 12, I was unable to withdraw and the required amount was doubled.

Australia Australia 2021-08-12 11:39
Australia Australia 2021-08-12 11:39
Others

Scam Alert Tickmill

See Tickmill Broker Nzdcad sell hit sl early as sl was 15 pips away. How shameless scam broker. it's my client's account. see our sl - SL POINT set at---0.88527 . market never touched 0.88527.BIG scammer broker. its unpaid

Nigeria Nigeria 2021-08-05 13:53
Nigeria Nigeria 2021-08-05 13:53
Others

Lots of complaints.

A client from India has complained that tickmill charges exchange rate of 9% higher whenever he tries to deposit or withdraw through the local system and he faces technical issues whenever he tries to withdraw. Now he thinks he made a big mistake by putting his money into this broker.

Bangladesh Bangladesh 2021-07-26 18:02
Bangladesh Bangladesh 2021-07-26 18:02
Scam

You can't withdraw funds after profiting

0.07 handling fees have been required

Thailand Thailand 2021-07-01 12:06
Thailand Thailand 2021-07-01 12:06
Unable to withdraw

Complain received against Tickmill.

A client of Tickmill cannot withdraw his funds from his account in Tickmill and Tickmill officials are not giving him a valid reason for his failure in withdrawal. The client called this behaviour very unethical.

Bangladesh Bangladesh 2021-06-06 19:07
Bangladesh Bangladesh 2021-06-06 19:07
Unable to withdraw

Unable to withdraw in Tickmill. The customer service disappeared many times. May abscond

Their Chinese official website: https://www.tickmill.ltd/cn. Recently, I applied for withdrawal on 21. The background showed that the money was deducted from the MT4 account. But I haven’t received the money yet.But the customer service is not reliable. The first time I was told that the money could arrive on the night of 23. The second time I was told that the withdrawal could arrive on the night of 26. I asked for a receipt but the customer service didn’t give me. When I contacted the customer service on 27, I found out that I was blacklisted. So I purged the caches and changed a browser. Then I contacted the customer service, but she explained that my money didn’t arrive. But they didn’t keep their promises for three times so I suspect that I could withdraw funds normally

Japan Japan 2021-04-27 10:13
Japan Japan 2021-04-27 10:13
Others

Threaten customers to close their accounts

Because I used Revolut to deposit 100, the platform showed that it did not support it. In the end, the platform only returned 70 euros to me. I have been fighting for benefits, and there is no result after a month of tossing. In the end, I guess the customer service was annoyed by me and started questioning my ip address. they haven’t asked about it for years, but now they don't solve the refund problem, but instead questioning the user, threatening me by closing my account (anyway, I don’t use this platform anymore, it doesn’t matter, but everyone should be cautious about their problem-solving attitude!)

Spain Spain 2021-03-25 20:15
Spain Spain 2021-03-25 20:15
Resolved

Threaten customers to close their accounts

Previously about the remittance of 100 but only returned 70, I have not settled the dispute with the platform until now. I will not talk about the process. In the end, the customer service is estimated to be annoying to me. They changed the topic and questioned why my IP address was abroad. The funny thing is that I haven't been asked about my IP for a year since I registered on this platform. Now to solve the problem, and they start to threaten customers to close their accounts when they are annoyed. I think Tickmill's customer service lacks professionalism and attitude. If you want to invest in them, be prepared to be mad

Spain Spain 2021-03-25 20:08
Spain Spain 2021-03-25 20:08
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