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Exposure

37 pieces of exposure in total

Deluxe
Resolved

The Charterprime platform replied to my email on June 16, saying that it will take 3 to 5 working days to withdraw the funds to the account. It has been more than ten days and the money has not yet been received.

The teacher who instructed me to open an account on Charterprime did not tell me that Charterprime had withdrawn from mainland China market. Because the account has been trade normally, I don't know about Charterprime withdrawal from mainland China. Because I haven’t withdrawn funds before, and I didn’t find out about this, I didn’t know that Charterprime had withdrawn from mainland China market until I was preparing to withdraw funds on June 16. Send an email to Charterprime, and they reply me that the funds will be withdrawn to my account within 3 to 5 working days, and then my account has been frozen, but funds have not arrived until now.

Hong Kong China Hong Kong China 2023-06-29 00:11
Hong Kong China Hong Kong China 2023-06-29 00:11
Resolved

Unable to log in account or withdraw

Close the notification of Mainland and I did not see it. Now, the mt4 is good, but the website cannot be logged in or withdraw.

Hong Kong China Hong Kong China 2022-12-17 09:58
Hong Kong China Hong Kong China 2022-12-17 09:58
Scam

Induce fraud and illegal collecting money

Rao Yingfeng, phone number: 18205819158, at Room 506, East Railway Building, No. 399 Wujiang Road, Shangcheng District, Hangzhou. This person uses Charter as a guise, saying that 98% of the securities companies in the country are fake, and only Charter is the real. Charter opens an account and deposits money. He takes commissions and earns an annual income of tens of millions. Then he opens a fake account in Charter to pose profits every day. Then he teaches new students under the guise of good profit and high level. Each person charges from 20,000 to 50,000 tuition fee. I know everyone can clearly see this person and do not be deceive any more

Hong Kong China Hong Kong China 2022-04-08 22:15
Hong Kong China Hong Kong China 2022-04-08 22:15
Scam

Charter is just a liar at Room 506, East Railway Building, No. 399 Wujiang Road, Shangcheng District, Hangzhou. Rao Yingfeng, mobile phone number: 18205819158 This person uses Charter as a guise, saying that 98% of the securities companies in the country are fake, and only Charter is the real. Charter opens an account and deposits money. He takes commissions and earns an annual income of tens of millions. Then he opens a fake account in Charter to pose profits every day. Then he teaches new students under the guise of good profit and high level. Each person charges from 20,000 to 50,000. tuition fee.

Use the formal platform to defraud others to open an account and deposit money, and then charge commissions to cheat tuition fees with fake data.

Hong Kong China Hong Kong China 2022-03-19 23:38
Hong Kong China Hong Kong China 2022-03-19 23:38
Scam

Deliberately set up mannul control margins, resulting in liquidation.

Deliberately set up mannul control margins, resulting in liquidation. The deposit goes nowhere. The bank has deducted the money, but the account has not been received. It has been many days and no response.

Hong Kong China Hong Kong China 2022-03-10 10:51
Hong Kong China Hong Kong China 2022-03-10 10:51
Resolved

It has been seven days since the withdrawal, and the withdrawal has not yet arrived, and the account manager has also lost contact

It has been seven days since the withdrawal, and the withdrawal has not yet arrived, and the account manager has also lost contact

Hong Kong China Hong Kong China 2022-02-18 20:09
Hong Kong China Hong Kong China 2022-02-18 20:09
Resolved

Withdrawal has not arrived

The withdrawal on November 24 has not arrived until today and today is December 1.

Hong Kong China Hong Kong China 2021-12-01 02:11
Hong Kong China Hong Kong China 2021-12-01 02:11
Scam

Scam

This platform quit the market of China but still led to users’ losses.

Hong Kong China Hong Kong China 2021-08-30 17:02
Hong Kong China Hong Kong China 2021-08-30 17:02
Severe Slippage

Forced liquidation because of maliciious slippage

On the non-agricultural night of May 7, 2021, the pending order was 0.8 lot buystop, the pending order price was 1821, and the take profit price was 1826. As a result, the transaction price was 1823.15, and the account was liquidated when the price returned to 1820.97. If there is no slippage, the transaction at 1821 will not be liquidated at 1820.97, and the profit can be taken smoothly at 1826. The platform replied that it was caused by insufficient liquidity and no compensation would be given. If there is insufficient liquidity for even 0.8 lots of orders, what is the significance of such a platform? The reply from the platform can't satisfy me at all. This is a pending order, not a market transaction! ! ! If this is the case, what is the significance of the pending order? ? ?

Hong Kong China Hong Kong China 2021-05-17 18:27
Hong Kong China Hong Kong China 2021-05-17 18:27
Scam

Fraud

WanXiang said its headquarters was in Kuala Lumpur . It was founded in Sepember, 2017. It signed a contract with CHARTER in 2018. But WanXiang blcklisted me for my complaint. Induce me to deposit funds without withdrawals

Hong Kong China Hong Kong China 2020-12-26 14:20
Hong Kong China Hong Kong China 2020-12-26 14:20
Unable to withdraw

My situation. The price of trust

The timeline is in the photo. It is the lesson: When CHARTER marketed themselves, they said it was regulated by AFSL. But all these are fake. The account manager and sales manager is the same person. The customers’ complaints will be ignored because CHARTER will weasel its way out on grounds that customers use IB which wasn’t regulated by the company. If they wanna take your money, you can do nothing. CHARTER counterfeited the agreement which you signed before and the website info, so the regulators can’t helo customers. I’m confused and disappointed about what CHARTER has done. They won’t compensate for what they’ve done. If I broke the trading rules of the platform, how can I trade before? And why didi they allow me to withdraw 10% of the profit? They win your trust and cheat you. You are not allowed to profit here.... And they passed the buck on a company which doesn’t exist. Do not be cheated, this platform is so ridiculous!

Singapore Singapore 2020-11-27 12:16
Singapore Singapore 2020-11-27 12:16
Resolved

Account is closed

Account is closed for no reason. Don’t reply to my emails.

Hong Kong China Hong Kong China 2020-10-15 11:06
Hong Kong China Hong Kong China 2020-10-15 11:06
Scam

There are some problems with the withdrawal in CHARTER. May abscond?

CHARTER is a fraud. You’ll be answered except the problems about withdrawal. Then I was deleted. Please stay away from this platform. The avatar is changed again and again. A bad conscience is a snake in your heart

Hong Kong China Hong Kong China 2020-09-10 12:26
Hong Kong China Hong Kong China 2020-09-10 12:26
Scam

CHARTER swindled customers

I was induced to deposit in CHARTER nearly $230,000 by the IB Yanyang and staff Bashuqiuyu. I followed Qiuyu’s instruction, which made me lose ¥1,580,000. Qiuyu shared profitable orders but the order he recommended us to buy was adverse. I’ve mastered all of their information

Hong Kong China Hong Kong China 2020-09-09 07:23
Hong Kong China Hong Kong China 2020-09-09 07:23
Scam

CHARTER doesn’t solve customer’s problem and keep shrinking by blacklisting customers.

CHARTER doesn’t solve customer’s problem and keep shrinking by blacklisting customers. The customer service just said some official answers which were not clear. May abscond? Be careful.

Hong Kong China Hong Kong China 2020-09-09 01:22
Hong Kong China Hong Kong China 2020-09-09 01:22
Unable to withdraw

I profited in this platform but can’t withdraw. They want to give me $100,000 to settle this thing. I disagreed and they delete my WeChat

I deposited and traded in CHARTER. The price of XAU/USD fluctuated greatly on the night if August 27, 2020. I traded XAU/USD through my experience and technique and profited. I applied for withdrawal the next day. The customer manager was happy for me that I earned a lot and advised me to withdraw step by step. However, the customer manager talked to me after the request of $50,000 withdrawal. The customer manager said there were some regulations with my orders. I was speechless at that time. The customer manager said I abandoned the stock through A market in the morning now he said it was illegal. Then I was asked to withdraw $100,000 and commissions. Obviously, I disagreed. Why was I just allowed to withdraw $100,000 and commissions? I earned this money by myself. It proved that they didn’t want to pay. My contact was deleted by him after this negotiation failed and no one solve my problem. I emailed the staff in the company, no one replies. Then my account was frozen illegally by this platform for no reason. I wonder if I traded illegal, why did the risk management do nothing to me? The platform is so cunning that I wasn’t allowed to withdraw and even my account was frozen. Later I found out CHARTER didn’t have any license of Forex trading and the regulator was fake. The gang of 111 is in Malaysia. I heard that it was a dealing-desk platform, which swindled Chinese customers specially. I can’t withdraw any amount of $750,000. Obviously a scam. I called the police. I hope all net friends be vigilant and don’t deposit in CHARTER. The customers in CHARTER should withdraw immediately and it’s still uncertain whether you can withdraw or not. I will track this matter for you net friends.

Hong Kong China Hong Kong China 2020-09-08 22:28
Hong Kong China Hong Kong China 2020-09-08 22:28
Unable to withdraw

I profited $50,000 in CHARTER. But they didn’t allow me to withdraw and my account was banned... They just responded an email to me. Obviously a fraud platform. I can’t contact anyone.

I profited $50,000 in CHARTER. But they didn’t allow me to withdraw and my account was banned... They just responded an email to me. Obviously a fraud platform. I can’t contact anyone.

Hong Kong China Hong Kong China 2020-09-08 21:54
Hong Kong China Hong Kong China 2020-09-08 21:54
Unable to withdraw

CHARTER, fraud platform. Unable to withdraw. The customer service can’t be contacted. Don’t deposit

CHARTER, fraud platform. Unable to withdraw. The customer service can’t be contacted. Don’t deposit

Hong Kong China Hong Kong China 2020-08-31 15:01
Hong Kong China Hong Kong China 2020-08-31 15:01
Resolved

I couldn’t log in to the MT4 in wake of system problem.

I couldn’t log in to the MT4 in wake of system problem. No service is available.

Malaysia Malaysia 2020-08-18 14:43
Malaysia Malaysia 2020-08-18 14:43
Resolved

The system has been stuck for 4 hours.

On August 18, the system got stuck since 11:00.

Hong Kong China Hong Kong China 2020-08-18 14:37
Hong Kong China Hong Kong China 2020-08-18 14:37
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