Global Broker governance & inquiry App
Exposure

43 pieces of exposure in total

Unable to withdraw

Withdrawal failure

A client has complained that he applied for withdrawal but they kept his withdrawal pending for days, asking for numerous documents. He has also complained that they charge on deposit on days when no trade is done.

Bangladesh Bangladesh 2021-08-03 17:47
Bangladesh Bangladesh 2021-08-03 17:47
Others

FUTUO DELAYED DEPOSIT

When you deposit a check, you naturally expect the money to show up in your bank account. You probably also expect to be able to use that money whenever you need it. In most cases, that’s exactly how it works, and there are no problems.

Nigeria Nigeria 2021-07-21 13:20
Nigeria Nigeria 2021-07-21 13:20
Others

Lots of complaints.

A client has complained FXTM closed his trade without informing him and without any valid reason. He has also complained about other unethical practices of this broker.

Bangladesh Bangladesh 2021-06-27 17:01
Bangladesh Bangladesh 2021-06-27 17:01
Resolved

The deposit hasn’t arrived

Deposits used to arrive so quickly while the deposit can’t arrive timely now. The customer service asked me to contact the bank by myself. While the bank showed that the deposit arrived. It’s just 100 yuan.

Vietnam Vietnam 2021-06-18 13:33
Vietnam Vietnam 2021-06-18 13:33
Others

different candlestick

some candlesticks different from tradingview and other brokers

Nepal Nepal 2021-06-15 11:09
Nepal Nepal 2021-06-15 11:09
Others

Profit not given.This isnt the first time.

Profit not given for a second time,even after TP is smashed.

Nepal Nepal 2021-06-07 10:31
Nepal Nepal 2021-06-07 10:31
Others

doesn't gives profit even after tp is touched

The tp was touched and still the profit wasn't given.

Nepal Nepal 2021-05-25 08:41
Nepal Nepal 2021-05-25 08:41
Severe Slippage

Severe Slippage

Severe Slippage

Vietnam Vietnam 2021-04-27 10:54
Vietnam Vietnam 2021-04-27 10:54
Resolved

Unable to withdraw

There are withdrawal limitations. The withdrawal amount should be the same as the deposit amount, that is to say I can not withdraw my profit?

Belarus Belarus 2021-04-15 06:32
Belarus Belarus 2021-04-15 06:32
Scam

A clone one.

It looks like a real one. I almost trust it. The same trap. Let your profit and withdraw funds in the beginning and make you add more.

Denmark Denmark 2021-04-13 20:17
Denmark Denmark 2021-04-13 20:17
Severe Slippage

The slippage of USDCAD is over 100 pips

Hit the SL suddenly

Singapore Singapore 2021-04-03 06:36
Singapore Singapore 2021-04-03 06:36
Unable to withdraw

Unable to withdraw cash

still the withdrawal was not ensured!

Nigeria Nigeria 2021-03-28 23:14
Nigeria Nigeria 2021-03-28 23:14
Unable to withdraw

unable to withdraw fund for weeks

I deposited $100 for almost three they added only 0.75 as a return. this discouraged me and trying to withdraw but they requested proof of address from and I sent my landlord bill as a proof of address, yet they keep asking to upload documents!

Nigeria Nigeria 2021-03-27 16:56
Nigeria Nigeria 2021-03-27 16:56
Resolved

Unbale to withdraw

There is no access to withdrawal. After we complained, they added a Nigeria withdrawal access. No answer after I contacted the customer service three weeks

Kenya Kenya 2021-03-17 13:50
Kenya Kenya 2021-03-17 13:50
Unable to withdraw

Unable to withdraw

Freeze the funds. Limit your time. Ask u to pay individual income taxes. And you are suspected to launder the money. Still ask for money

Japan Japan 2021-03-16 16:47
Japan Japan 2021-03-16 16:47
Unable to withdraw

Unable to withdraw

N one handles the issue of unable to withdraw. A withdrawal channel of Bank of Nigeria was open to me after I exposed. It;s ridiculous. I have to go to Nigeria to open an bank account? Bad service.

Kenya Kenya 2021-03-15 12:35
Kenya Kenya 2021-03-15 12:35
Resolved

Unable to withdraw

I was told that I couldn’t withdraw for incomplete info after I had deposited funds. I sent the info many times but there was no result. Why can I deposit funds if the info is incomplete? Poor quality of service. If you fail to deposit, there will be staff helping u immediately. But nobody cares if you can withdraw funds or not.

Kenya Kenya 2021-03-12 12:10
Kenya Kenya 2021-03-12 12:10
Scam

Mr.

They seem to be scammers because they don't tell you about withdrawal verification but when depositing they accept quickly but they don't allow withdrawal. They will just leave with one useless robot to be repeating one statement.

Nigeria Nigeria 2021-01-19 21:15
Nigeria Nigeria 2021-01-19 21:15
Others

scam

see scam , I will continue to post this, fxtm pure manipulation, two sell entry at the same time, one in big loss, the other in small profit.

Nigeria Nigeria 2020-11-29 06:39
Nigeria Nigeria 2020-11-29 06:39
Scam

scam

now they have cleared my trade history, no record of currency I traded. just balance like I don't trade on the account.

Nigeria Nigeria 2020-11-23 07:32
Nigeria Nigeria 2020-11-23 07:32
Expose
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