Arthur ZHUOYUE
2021-06-04 19:23
China
平台严重卡盘、无法开仓
[Object] 
HYCM
[Issue]
Others
[Requirement]
2020031816211517242
[Amount]
$9,900(USD)
[Time]
47day18hour
Arthur ZHUOYUEResolved
2021-07-22 14:12
China
HYCMReply
2021-06-22 14:11
United Kingdom
Reply
This customer reflected the fluctuation after the data was released. When the price fluctuates sharply or the trading volume is large, the transaction may be delayed or executed at the price which is not the best.
WikiFX Overseas Customer ServiceContact Broker
2021-06-07 11:43 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2021-06-07 10:37 Hong Kong China
Hong Kong ChinaVerified
Arthur ZHUOYUEStart Mediation
2021-06-04 19:23
China
Start Mediation
北京时间2021年6月3日20:00-21:11期间，MT5价格停滞无法更新，几分钟才刷新一下，且期间平仓的位置滑点严重、不让开新仓，导致本人账户蒙受损失，且事后客服自称服务器没问题。[d83d][de21]
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