FXCMReply

2021-07-30 15:20

Saint Vincent and the Grenadines

Reply

Dear customer, FXCM has contacted you for your trading situation upon receipt of your feedback. Please check the email we sent to you in relation to your trading details. If you have further questions, please feel free to contact FXCM official customer service at any time amid working hours. Thank you again for your support for FXCM. We look forward to providing you with better-quality service.

LURENBINGSupplemental Materials

2021-07-19 16:05

China

Supplemental Materials

I have received the call-back from the Asian department in Australia. There are trading records at the backstage that were liquidated in the wake of losses. However, I didn't see any records on my MT4 or use different phones to log in during the same period. My balance remains USD 150. I'm confused that trading history should comprise of all transactions but my MT4 didn't show anything. Speechless.

LURENBINGStart Mediation

2021-07-17 10:57

China

Start Mediation

入金没有交易，账户余额成了3美金，联系客户只能发送邮件，单是邮件也是有去无回，具体什么原因，无从查起！希望入金的小心，