The withdrawal of profit is unavailable. I couldn’t close the position, only to see it becoming liquidated.

I am an old clients of BESTLEADER. I have deposited $11445. I made constant losses. I haven’t make the withdrawal yet. Having profited $1600 or so, I applied for the withdrawal(the account status was still negative $6800). But BESTLEADER refused on ground wrong quotation. The service didn’t cope with it. I only received an email which asked me to cancel the profit. Now it has refused me for 3 times. Is it a fraud? As long as clients made profits, it would blacked them to sign the lord clause.