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2021-01-28 15:44 Released in Andorra Andorra

Unable to withdraw

I've been trying to withdraw since November. They tell me that I have to send documentation to verify the account. So far I understand. I sent all the required documentation and then they tell me that I have to wait for an agent to contact me in order to withdraw what I have with them, until now no one has contacted me and when I have conversations through their website I They say that I have to wait for a long time.

Unable to withdraw

The following is the original recommendation

No me dejan retirar

Llevo desde noviembre intentando retira. Me dicen que tengo que enviar una documentación para verificar la cuenta. Hasta aquí lo entiendo.
Envié toda la documentación requerida y después me dicen que tengo que esperar a que un agente que se ponga en contacto conmigo para poder retirar lo que tengo con ellos, hasta ahora nadie se ha puesto en contacto conmigo y cuando tengo conversaciones mediante su página web me dicen que tengo que esperar que será para largo.

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