Global Broker governance & inquiry App
Exposure

66 pieces of exposure in total

Unable to withdraw

Guotai does not withdraw fund

I made a deposit of sixty thousands in May 2020 and it was said that it has to wait due to system upgrade when I want to withdraw in June. They keep using this excuse to delay every time I ask them. Now, the website is already closed and Hong Kong Gold and Silver Exchange Society also displays that Guotai is suspended from trading. I find Hong Kong Gold and Silver Exchange Society, but they said that they do not have management authorities. Does Hong Kong Gold and Silver Exchange Society only take care of accepting money? I hope that Hong Kong Gold and Silver Exchange Society can put some pressure to help me to solve problem

Hong Kong China Hong Kong China 2021-12-06 06:08
Hong Kong China Hong Kong China 2021-12-06 06:08
Unable to withdraw

The website was unavailable

Unable to withdraw. I couldn’t find them during the last one year and lost my investment.

Hong Kong China Hong Kong China 2021-07-28 03:50
Hong Kong China Hong Kong China 2021-07-28 03:50
Others

Unable to login

The official webpage cannot be logged in, cannot be inquired, the customer service phone cannot be reached, and the company is fake

Hong Kong China Hong Kong China 2021-06-13 09:50
Hong Kong China Hong Kong China 2021-06-13 09:50
Unable to withdraw

Unable to withdraw

Unable to login to the website and platform of GUOTAI. How can it be solved?

Hong Kong China Hong Kong China 2021-05-10 15:38
Hong Kong China Hong Kong China 2021-05-10 15:38
Unable to withdraw

Withdrawal issue of GUOTAI

Unable to login to trading platform and official website

Hong Kong China Hong Kong China 2021-05-09 00:36
Hong Kong China Hong Kong China 2021-05-09 00:36
Unable to withdraw

Unable to withdraw.

I can't withdraw funds for a year

Hong Kong China Hong Kong China 2021-04-09 21:57
Hong Kong China Hong Kong China 2021-04-09 21:57
Resolved

Can not open GUOTAI. Neither can the MT4

Can not open GUOTAI. Neither can the MT4

Hong Kong China Hong Kong China 2021-03-27 15:10
Hong Kong China Hong Kong China 2021-03-27 15:10
Unable to withdraw

Unable to withdraw

Unable to withdraw in GUOTAI since the end of last year. I hope this issue can be solved asap.

Hong Kong China Hong Kong China 2021-03-15 23:44
Hong Kong China Hong Kong China 2021-03-15 23:44
Unable to withdraw

Can't log in

It has been nearly a year since I was unable to withdraw funds. And there is still some money in my account. I logged in today. But my password turned out to be wrong and I can't change the password. Besides, I can't click the button to send verification code. My money has been directly cheated.

Hong Kong China Hong Kong China 2021-02-20 19:21
Hong Kong China Hong Kong China 2021-02-20 19:21
Resolved

Unable to withdraw

It's been half a year, I can't withdraw money for the so-called upgrade

Hong Kong China Hong Kong China 2021-01-28 08:09
Hong Kong China Hong Kong China 2021-01-28 08:09
Others

Unable to withdraw in GUOTAI. And they open new accounts for cusomers without permissions

Today I received an email and a mobile phone message. GUOTAI opened a new account for me without authorization from me.

Hong Kong China Hong Kong China 2021-01-25 14:38
Hong Kong China Hong Kong China 2021-01-25 14:38
Unable to withdraw

Fraud Platform

Now no one replied to me

Hong Kong China Hong Kong China 2021-01-12 15:46
Hong Kong China Hong Kong China 2021-01-12 15:46
Unable to withdraw

Unable to withdraw

It has been a month since I applied for a withdrawal. No response, even a call. I hope the relevant depatments can handle it.

Hong Kong China Hong Kong China 2021-01-08 17:26
Hong Kong China Hong Kong China 2021-01-08 17:26
Unable to withdraw

Can't iwthdraw funds in GUOTAI

I invested in GUOTAIFX which belongs to GUOTAI. But now I can't withdraw funds, And it has been a lonf time. The customer service keep shrinking their responsibility. I found I could log in today. All fraud platforms

Hong Kong China Hong Kong China 2020-12-26 22:42
Hong Kong China Hong Kong China 2020-12-26 22:42
Unable to withdraw

GUOTAI embezzled the money

Apply for withdrawal on May 18. Ask the customer service when I can withdraw funds, they said the system was under maintenance. Then I asked again, they just told me to wait. It's a scam

Hong Kong China Hong Kong China 2020-12-07 14:10
Hong Kong China Hong Kong China 2020-12-07 14:10
Unable to withdraw

Hong Kong Gold and Silver Exchange Society. Scam!!

Please stay away from the members of Hong Kong Gold and Silver Exchange Society. There are so many frauds in it

Hong Kong China Hong Kong China 2020-12-03 17:43
Hong Kong China Hong Kong China 2020-12-03 17:43
Unable to withdraw

GUOTAI scams

Can't withdraw funds for half a year. Stay away from the members of Hong Kong Gold and Silver Exchange Society cuz there are many frauds

Hong Kong China Hong Kong China 2020-12-03 16:48
Hong Kong China Hong Kong China 2020-12-03 16:48
Unable to withdraw

Fraud platform

Return my hard-earned money! It has been five months but they still don't process my application for withdrawal!

Hong Kong China Hong Kong China 2020-11-17 12:16
Hong Kong China Hong Kong China 2020-11-17 12:16
Others

Scam

The company was cancelled according to national enterprise credit information publicity system. But they claim they are GTguotaigold, cheating investors. And the website still uses GUOTAI

Hong Kong China Hong Kong China 2020-11-08 13:40
Hong Kong China Hong Kong China 2020-11-08 13:40
Unable to withdraw

GUOTAI is a fraud platform (Unable to withdraw)

It's said that the system should be upgraded since May. But I can't witdhraw till now. I prepared to go to Hong Kong to find him!

Hong Kong China Hong Kong China 2020-11-06 23:59
Hong Kong China Hong Kong China 2020-11-06 23:59
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