I applied for a withdrawal on October 17, but there is still no response, and no customer service has responded to me. What should I do? After negotiating with the platform, I should withdraw money normally. Why is this happening?

ZHANGYUXING

Hong Kong China 2023-10-25 22:38

I am a member of MOGAFX. My account is 2033219. On June 9th, 2023, I deposited $4000. On September 23rd, 2023, I withdrew $5600, but the platform never paid me. On October 11th, the customer service manager told me to use usdt to withdraw my money. So I withdrew two sums, one of which was $600 and the other $5,000. On October 13th, I received the $600 withdrawal, but the $5,000 has not been received. I contacted the customer service manager several times during the period, and he either excused me or did not reply to my messages. I feel that they just intentionally do not want to give me money.

NIUQICHONGTIAN9015

Hong Kong China 2023-10-20 12:15

I want to complain about this platform not allowing withdrawals. Registered Account: MT4 Account Number:2035590 Account Name:Feng ### On September 27th, I applied for a withdrawal of 2500 USD, and the remaining account with 2500 USD in it is also not allowed to withdraw.

FENGYICHENG～Eason

Hong Kong China 2023-10-12 20:01

The platform provides technology. I lost half of my money, so I want to withdraw. Now I can’t even make the withdrawal.

RENSHENGZHUJIAOZIJIDING

Hong Kong China 2023-10-12 08:27

This platform is under false supervision, and I was hacked on this platform and 30,000 US dollars was stolen. Later, a complaint was made to afca, and it was found that the platform falsely advertised that it was regulated by Australia and actually placed all customers in St. Vincent, but St. Vincent did not have foreign exchange supervision qualifications. Later, my friend and I went to the Sydney office address shown on Moga’s official website in person and found that the building had long been deserted. Please remove the platform and label it as a "unknown platform" to prevent more people from being deceived.

XIALEXIATIAN

Hong Kong China 2023-10-10 16:18

Mogafx does not allow withdrawals, cannot withdraw funds, and deducts commissions. Unscrupulous platform

mogaBURANGCHUJIN

Hong Kong China 2023-09-20 23:55

Since I applied for withdrawal on August 28, it has deducted from MT4. But I have not received any withdrawal information until today. It will take 3-5 working days for the UnionPay transaction specified in the platform withdrawal project to arrive. I contacted the platform’s customer service several times to chat online, and the response was pretty good on the first day. I was asked to send an internal letter to the platform to urge their department to speed up the approval process, but 2 days passed without any news. Then I contacted customer service again. After receiving my information, the customer service chose to go offline and submitted relevant questions by email. I contacted the agent many times and he said that the payment information had been sent to the payment provider and was waiting for transferring money. Now it is again asked if there is U currency, I just want UnionPay to transfer the money, it has been delayed again and again.

BAIHUALIN024

Hong Kong China 2023-09-07 13:10

I originally copied orders on the Moga platform (you have to be on the same platform to follow orders, otherwise I wouldn’t be able to open their Moga account). Then I thought that there was a trader who swiped the order and wanted to change the strategy to copy the order. I thought about withdrawing the profits, but the first withdrawal has not been received for five or six days. I just want to withdraw all my money. The funds in my trading account are 3147 US dollars not counting the bonus. I initially withdrew $3,129, but the result showed that my mt4 balance was insufficient. I withdraw $3080, but the balance is still insufficient. After withdrawing another 3,000, it still shows that the balance is insufficient. But there are funds in my account. I contacted the account manager of the platform, and he said that I had to reserve the trader's profits before withdrawing money. He also said that the commission generated by my account transaction would be temporarily withheld, and I could only withdraw the principal first. As a result, the principal has been stuck until now. Not to mention commissions and profits. The account manager of your platform has an extremely bad attitude.

mogaBURANGCHUJIN

Hong Kong China 2023-09-06 11:13

I started by copying orders. Later, I found out that they kept swiping orders, so I didn't want to copy the orders and wanted to withdraw money. Then it has been four or five days since the first withdrawal, and it still hasn’t arrived. I was very scared and wanted to withdraw all my money, but the platform wouldn’t let me withdraw my money. Let’s look at the chat history next. In the beginning, it was said that the commission would be given to us. If I don’t follow the order, I won’t be given commissions, and I won’t be allowed to withdraw money. Only the principal can be withdrawn. The platform said to reserve profits. Just tell me how much it will cost.

mogaBURANGCHUJIN

Hong Kong China 2023-09-05 18:00

I deposited USD 3,000 on July 16, 2023, and withdrew on August 10, it showed that the money was deducted, but I never received the money in my UnionPay account.

TIANTIAN4757

Hong Kong China 2023-08-15 19:02

It’s not allowed to withdraw money for no reason. It’s outrageous and overbearing. I must get my money back, or I will stay with you to the end.

XIALEXIATIAN

Hong Kong China 2023-07-01 19:53

I’m really speechless. I have withdrawn money several times but was rejected. I have been unable to withdraw money.

FX8948351642

Malaysia 2023-06-23 21:50

Account:2022381, unable withdraw many time … what’s wrong there ?

FX8948351642

Malaysia 2023-06-23 17:16

The platform promised to compensate for the loss of copy trades, but it didn't really do so when I really had a loss. What's more, the manager blocked out its client, and the customer service personnel deregistered its client's account directly. It's a true scam platform.

DAOZHANG

Hong Kong China 2023-06-07 19:48

I deposited more than 7,000 U.S. dollars, and the scam platform refused my withdrawal for several months. After I exposed the complaint, the scam platform seek to negotiate with me to resolve it. They said as long as I agree to click on the resolved exposure complaint post, I will give me 1,000 U.S. dollars. After agreeing to click to solve, the scam platform sent my trading account a virtual number that cannot be withdrawn. Everyone keep their eyes open and don’t be deceived. MOGA is a scammer.

LINGDU7742

Hong Kong China 2023-06-02 21:04

I don't know why I can't withdraw money. The company responded that I violated the rules, but all my operations are normal.

XIALEXIATIAN

Hong Kong China 2023-05-25 21:49

Been struggle to get my invested out from this company and all what i have gotten is disappointment and lies. Couple weeks ago , they promised that my fee will my granted and i waited but got nothing. Having to reach them is a big problem and i have filed a report with the police and wealth watchs and i am hoping to get my investment back

Wealth Watchs9052

Argentina 2023-05-02 12:16

After participating in the tracking of Win Win Capital, Win Win Capital did not stop losses at the agreed net value. Then I asked for a deposit on the platform, and Yingsheng Capital took advantage of my sleep at night to tamper with the trading password. I got up in the morning and found that I couldn't log in. By the time I successfully logged in to my account, the money had been maliciously exposed, so the Telegram chat record had been deleted by the scammer. Platform and characters involved: MogaFX platform https://www.mogafx.com/ Winning Capital https://www.yingshengzb.com/ High quality strategy based on precise signals from Win Win Information [d83d][dc97] https://t.me/YingShengzixun Lin Zhi Salary Tele gramhttps://t.me/Laurenwin Lin Zhi's salary WeChatClaire-889

FX2892688495

Hong Kong China 2023-04-24 23:06

Do not allow to withdraw. Apply for withdrawal many times, but no response. The customer service does not reply either.

FX1794332685

Hong Kong China 2023-03-21 17:58

Cannot withdraw for two years. Cannot contact the manager. Now, the account is manipulated to lose

helen kok

Malaysia 2023-03-21 16:55