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2021-01-14 16:20 Released in Hong Kong China Hong Kong China

The price of XAU/USD reached $1855.78 at 10:30, January 14. Please help me and give me justice

Severe slippage on January 14, 2021 made my positions wiped out. XAU/USD fell to about 1329 from 1942 this morning, at 10:30. But 111 manipulated the market, making it rise to 1855.78 from 1830 and blocked your server, making you unable to operate. When you logged out and relogin, your account was cleared. But 1855.78 wasn’t reached on other software. I reported it to the customer service, but they were stalling and waiting. I thought I was a new hand so I lost $9,161. But this is manipulation. I wanna get a refund.

Severe Slippage

The following is the original recommendation

1月14日10点30左右虚假上打现货黄金1855.78美元,求帮助,求公平

2021年1月14日严重滑点,导致爆仓损失,今日上午10点30左右现货黄金从1942美元左右下去到1329附近,但必拓环球自添一波操作,就是一秒不到的时间从1830美元瞬间拉升打到1855.78美元(死机重新进入后发现),并且给你卡主软件无法操作,等退出再进的时候已经给你清零了,同行业软件对比,金投网和汇金网均没有上打1855/78美元这一个过程。已经向客服反应,就一直托辞,登记,等待。本人之前以为自己经验不足,所以一直亏损9161美元,但发现这种情况,神仙也得赔啊,求助正义公平,希望可以得到退返。

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