The platform freezes. Unable to open positions
HYCM ReplyThis customer reflected the fluctuation after the data was released. When the price fluctuates sharply or the trading volume is large, the transaction may be delayed or executed at the price which is not the best.
WikiFX Overseas Customer Service Contact BrokerHong Kong
WikiFX Mediation Center VerifiedHong Kong
FXCUPqlg0936 Start MediationChinaDuring the period from 20:00-21:11, June 3, 2021, Beijing time, the MT5 price was stagnant and unable to be updated. It only refreshed in a few minutes. During the period, the position of closed position slippage was severe, and new positions were not allowed to open, which caused my account to suffer losses. , And afterwards the customer service claimed that the server was fine.
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