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2021-09-21 14:58 Released in Hong Kong China Hong Kong China

It showed on the that my money was successfully withdrawn, but I haven't received it for more than 20 days.

In May 2021, I transferred 20,000 USD to the third-party personal account designated byplatform(Website:http://account.alanglobalbink.net/)through the Ant Jiahui Technology Group Co., Ltd. The foreign exchange trading is carried out by the Ant Jiahui, and both parties share the profits on the 1st of each month.Since I can't withdraw my money smoothly in August, I applied for withdrawl on September 1st, and it showed successfully withdrawn the next day, but more than 20 days passed, I still haven't received my money. The reason they said is that the foreign exchange policy of the host country is restricted so the funds are frozen. Initially, I contact the customer service of this platform, and they told me they were solving this problem, but they didn't told me when it can be resolved, and after I kept asking, they said it can be settled in 5 business day after October 1. But they suddenly dismissed 95% of its employees, and all the senior managers seemed to disappear. The withdrawl probblem had not been solved in September 20. Therefore, I can't trust the platform any more, I would like to defend my rights through this platform. Thank you very much! Looking forward to your reply!

Unable to Withdraw

The following is the original recommendation

在ALANFX平台的资金显示出金成功但20多天仍未到帐

2021年5月,我通过蚂蚁嘉汇科技集团有限公司在ALANFX平台(网址:http://account.alanglobalbink.net/ ),转入20000美金给平台指定的第三方个人账户。由蚂蚁嘉汇科技集团有限公司进行外汇交易,双方以每月1号共享利润。由于8月出金不是太畅通,所以在9月1日申请出,9月2日显示出金成功,但20多天一直未到帐。给出的原因是:归属国外汇政策受限为由,告知出金资金冻结。最初找平台客服沟通,客服说平台在协商解决,至于什么时候解决尚未说明;后来一在追问,客服说将在10月1日以后的5个工作日解决。但公司突然解散了95%的员工,管理层也突然不出现。出金问题截止9月20任然没有得到解决。因此对平台失去了信任,所以想通过贵平台寻求维权。非常感谢!期待您的回复!

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