I opened a new account but could not set stop loss and the quotation closed. It was impossible to do transaction.
I wanted to withdraw $20,000 but the platform asked for 2% handling fees. I changed the withdrawal to $20,400, and it asked for 25% taxes and 20% margins.
I can't withdraw money, and the customer service did not help to solve the problem but just kept dragging it. He said that money could be received for several days, but now it has been more than 20 days.
they dicline my profit,they only payed back my margin
I withdrew money on 19/1/2021 But on 20/1/2021, someone used my account to place an order, which caused the money in my account to burst. I kept contacting customer service and there was no reply. Please give me an explanation
I should pay tax when I wanna withdraw. The one who gives me recommendations ignored me too
Very helpless. I should pay tax when I wanna withdraw. Why don't they tell me in advance? My account was frozen after 14 days for I didn't pay the tax.
I made some profits and wanted to make the withdrawal, while the service froze my account and asked me to make investment by half fund. Otherwise, 10% of the fund would be withheld off my account everyday, until all money gone. Those rules won’t be told in advance. It is simply a fraud.
The withdrawal is yet to be received for one week. I deposited $5000 while only $4980 was received.
The screenshot could prove that it was an individual remittance. I applied for the withdrawal $14000, while only 97906.2 RMB was received. The rate during March and April was above 7.04, while that on FXCM was below 0.7. But FXCM wanted to cut itself loose. I have applied for the another 2 withdrawal, totaling 2000. I hope it not be hoarded.
The withdrawal applied on April 2nd is yet to be received as of 10th, which should be done within 5 days. The customer service, the bank and the mediate agent kept shirking. Take heed on it.
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