Can’t log in to MT4 account. Account was closed. Unable to withdraw
No one replies to me.
Can’t log in
I can’t log in for seven days! At first, the customer service said the system was paralyzed. But later there is no news. I don’t know whether it is going to bankrupt or abscond with money!
Can’t log in or withdraw funds. May abscond
Can’t log in on the early morning of Saturday. No one replies to my emails. I contacted the customer service, the customer service said the server was in maintenance. But I registered again and it can still run normally. Close customers’ accounts for no reason. Embezzle customers’ money obviously.
ALPHA TRADEX cheats agents and customers, manipulating the market in their platform to defraud.
The platform manipulates their own market. Defraud customers by inducing customers to invest in their platform. If there is a customer who deposits a lot, they will manipulate the market to make the customer lose.
Unable to withdraw. The account is blocked. This is a fraud platform
Can't withdraw no matter you lose or profit. Please pay attention.
ALPHA TRADEX scams
I sold three lots of crude oil at the same time. But one lot of the crude oil is negative, the other two are normal, making my positions wiped out. Isn't it a fraud platform?
Scam YM, BOR
Alpha Tradex is a scam company! They create their own fake trading symbols like BOR, YM and regulates them as they want. You'll not able withdraw your own money- always will get message: "Withdrawal Failed",try again, without explaining reason.
Customer service Refuse me to asking them
After i had been scam by them. They Customer service Refuse me to asking them
Their agent used my mt4 account to make fund loss it all
I have know a girl from china.She inducted me to forex prefer join to alpha tradex only make dealing BOR. As long 2 months she me make earn profit. Then one day she asking me to give my mt4 password to her for trading. When The day i had been lost my fund she making scenario is like what happening before is look as real. I had realise now she is working for alpha tradex. Maybe she is an agent or account manager branches of china.BOR was shut off. Now they have a new product is name YM.
The password was modified after profit, making me lose money
I profited and my account balance was over $40,000, then I didn’t trade The other day I wanna log in to my MT4 but I couldn’t. So I modified my password and log in, finding that my account balance was only $28 left. Don’t use this platform, be careful.
YM
Beware of this kind of product. It may be not exist. They will induce you to buy it and claim that it's been a short time since this product enters the market. It list on 14th. Be vigilant
ALPHA TRADEX gave no access to withdrawal
ALPHA TRADEX gave no access to withdrawal. I asked the customer service but no one replied.
Reject withdrawal and trap me into giving him my trade password
At first, they reject my withdrawal request because of currency selection error. The second time they reject my request on the grounds that I don’t offer enough documentaries. But I withdrew before. My request of withdrawal has been rejected for three times for some unknown reasons. They ask me to try fourth. At this time, the customer service said there is some problems with my account and I have to contact the support. The support explained that I should give my trade password to them on the grounds that my trade account should be tested. I still can’t trade now.
Unable to withdraw
The withdrawal is unavailable. The salesman Chen has deleted me on WeChat.
I am speechless with slippage!!!!
ALPHA TRADEX is so disgusting. Albeit the initial mere spread, it would expand it when you open the position. For example: If you earned $200 for one lot, it would withheld ten dollars or so. If you lost $100, then more than $100 would be deducted. I was so speechless!!!!! When I wanted to make withdrawal after 2 to 3 times of trading, it claimed that I must trade at 10 times. Then you will find how disgusting the spread is. The exchange between CNY and US dollar is 7.02:1. The withdrawal rate 6.8:1 is acceptable. But it is difficult to place order with so severe slippage.
It is a clone company
I have confirmed with Australian regulator, ALPHA TRADEX is a clone platform, i.e. it, and Alpha Tradex (AUST.) PTY LTD, are not the same company. Take heed on it. The forex variety BOR was manipulated. One can verify it on WikiFX. I know some also suffered huge losses.
ALPHA TRADEX scammed clients and gave no access to commission.
My friend recommended me this. Since the clients was a Malaysian, I wrote a comment to to explain the situation. While the agent withheld my commission and asked me to delete the comment. Take heed on this fraud and stay away.
Withdrawal
Why I need to contact the manager to make the withdrawal? Won’t you dare to label “quick withdrawal process”?
AlphaTradeX won’t solve their issue that caused loss to us.
I reviewed their terrible issue. Then, they contacted me to remove my review in exchange for a compensation for me. We had kept in touch how to compensate and how to solve their issue. But I have not gotten any contact from them for a month without any compensation for me. I have sent e-mail again and again, but they have been ignoring me. They won’t solve their issue that caused loss to me.
BOR
At the very beginning, they phished on FB/WeChat, added some friends and put them in groups, the group owner announced that scammers/beauties/IBs and then kick group members to raise their identities (in fact, these are a large group of scammers cooperating with acting), use third-party members’ character to persuade to install Alpha Tradex. They used the reason of low spread cost, disguised with XAUUSD, gold/BOR, invited people to join, and then took the lead, counterfeited a variety of high return results (like real ones), and then created false impression of their company/family identity background, showed off their generous wealth, used provocation/greetings/anger/consolation/incitement, to let you earn some profits and withdraw successfully at first, and then to teach you various techniques. They kept asking people to deposit to get high returns. The trading variety invested is BOR, which was fully under their control in the backstage and does not exist. They created it themselves to lure people to make huge investment, and eventually force the liquidation. After make huge investment, multiple withdrawal requests were rejected. Finally, I was kicked out from the group, to be told that there were too many scammers and they had to close the group, the market is not his home, and there is nothing they can do to help you. WeChat: FU***_1 (Da Hai) with constantly changed names FB: xiao ***Xiao Quanhai. WeChat: xing***exie1314kg Wang Hongguo and many other fraudulent group members. I have figured out their information and address location. I will fly to China to reveal them once I have time.