UBEX delayed the withdrawal on grounds of margin

Both primary certification and advanced certification were passed, and the first withdrawal application was $1,200 and passed the review. Later the withdrawal was cancelled. I applied for full withdrawal for the second time, and asked how long it would take for the customer service review. The other party replied 2-6 hours. After a day, when I consulted again, I said that there was a problem with my identity verification and the account was frozen. I needed to pay 30%. The deposit can be thawed, and the deposit can be withdrawn. Continue to ask why I was not notified that there was a problem with my identity authentication when I withdrew for the first time, but they didn'tanswer directly where my identity authentication went wrong, and the customer service completely ignored me later. Now the principal in it can't be withdrawn at all, that is, if you don't pay the deposit, it won't be withdrawn ! !