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Exposure Details

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    FXIKLmna3500 Agent
    Released in Singapore


    Without noticing the clients, IC Markets adjusted the leverage, causing my 2 positions closed. But no customer service replied to me.

    The following is the original
    เนื่องจากเทรดตลาดน้ำมัน ทางโบรกเกอร์สามารถให้ทำการ hedging ได้ แต่เมื่อช่วงเวลานึง ทาง IC กลับปรับ Leverage โดยไม่มีการแจ้งนักลงทุนว่าจะปรับไปที่เท่าไหร่ และเวลาไหน ซึ่งทำให้โดน Stopout ไปทั้งพอร์ต และที่หาคำตอบไม่ได้ก็คือจากปรับ Leverage แต่ทำไมบางพอร์ตจึงไม่โดนปรับ ถวงถามที่ Support ก็ยังไม่ได้รับการตอบกลับแต่อย่างใด ต้องการความช่วยเหลืออย่างมาก



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