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2020-09-23 09:32 Released in Hong Kong China Hong Kong China

WIthdrawal has been delayed by the customer service

I can't withdraw on August 31. I consulted the customer service. The customer service responded to me after half a month and said there may be rule-breaking trading while they didn't tell me which trading was a violation one. Is XAU/USD trading illegal? Now my account was frozen. I went to ask the customer service and got the answer that I have to wait. I've waited for nearly a month now.

Unable to withdraw

The following is the original recommendation

无法出金,客服一直拖

8.31无法出金,咨询客服,结果花了半个月才说我的客户可能有违规交易,是违规交易什么东西也不说,交易黄金交易指数也是违规吗,现在一直冻结不能出金,去问客服就说有时差,需要等,已经将近一个月的时间

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