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2021-04-29 10:11 Released in Hong Kong China Hong Kong China

My profitable orders hit the SL for no reason. And the platform didn't refund the money while the order was back at the highest price, making me lose a lot.

My 1778-point short order was in hand at the time, and it had a floating profit of more than 100 US dollars. As a result, no operation order was inexplicably stopped. The highest point was 1778.66. My stop loss was 1780.7. There was no compensation for the profitable order, which resulted in a loss. serious. The follow-up verification was a system problem. As a result, the platform problem did not give me a refund. Instead, the empty order was returned at a high position the next day, resulting in serious losses. The customer service did not give an explanation. There is no apology. I don't understand whether the slippage is serious or maliciously making investors lose money.

Severe Slippage

The following is the original recommendation

我的赚钱单子没有任何操作的情况下被莫名其妙的止损,并且平台没有退钱,反而在高位把单子退回来,导致巨额损失。

我的1778点位空单当时在手上,浮盈一百多美金,结果没有任何操作单子被莫名止损,最高点位1778.66,我的止损是1780.7,赚钱的单子没有任何赔付,导致亏损严重。后续他们核查是系统问题,平台问题结果不给我退钱,反而隔天在高位把空单退回来,导致亏损严重。客服没有给说法。没有任何道歉。不明白是滑点严重还是恶意让投资者亏损。

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