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Exposure Details

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    FXNITdqa5582 Trader
    Released in Taiwan
    Complian

    Slippage severe, only $7.86 awarded

    Obviously, the slippage was severe. The highest price of CHFJPY was 120.467, and my stop loss was 120.670, but it still stopped losses. Later, the staff of risk control said that the compensation was only $7.86, which was so unreasonable. If there is no slippage, now it should take profits. I think that the slippage is normal, but the compensation is quite unacceptable.

    The following is the original
    嚴重滑點投訴後卻只判賠7.86美
    明顯滑點嚴重,CHFJPY當時最高價在120.467,我的止損在120.670,卻被莫名止損掉。後來風控說只賠7.86美,太誇張了。若是沒有止損現在都已經止盈囉⋯ 我想說的是滑點都很正常,但你們的賠償真的讓人無法接受。
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