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2021-11-29 14:39 Released in Australia Australia

Forex.com company makes unreasonble difficulties with withdrawal

Due to an error in my operation, the word "resolved" appeared in my complaint and cause trouble for you. My complaint against Jiasheng Forex.com Trading Company has not been resolved yet. Please help me to correct it. In addition, I received another email from Forex.com on November 26, 2021 with a bank transfer receipt attached. I take a printed copy of the bill to the bank for verification and the international department of the bank told me that this is an invalid bill while they also helped me to check that no overseas funds were transferred to the account I provided from August 30, 2021 to November 26, 2021. Forex.com had deceived me all the time. I provide screenshots of the latest Email and transfer notes again. Evidence has been provided. Thank you! It's causing you chaos. Since the withdrawal was made on August 30, 2021, the customer service had not completed withdrawal by various excuses of changing banks and not receiving respond from bank for several months. It was useless to contact customer service countless times via Email and phone. There was also no response when I asked Forex.com finance to provide bank transfer and refusal proof from the bank. Their service attitude is very poor. YThe credibility of Forex.com is getting worse and worse. I attached a screenshot of the withdrawal. My total withdrawal amount: $3588.60.

Unable to withdraw

The following is the original recommendation

嘉盛外汇交易公司出金无理刁难

由于我的操作错误,在我的投诉中出现“已解决”字样。给你们造成麻烦。而我对嘉盛外汇交易公司的投诉至今未解决。请帮助我更正。另外,我在2021年11月26日又收到嘉盛公司的Email.并附有银行转账票据。我拿票据打印件到银行核实。银行国际部告诉我这是一张无效票据。同时帮助我查询从2021年8月30日至2021年11月26日没有任何海外资金转入我提供的账号。嘉盛始终在欺骗我。我再次提供最新Email和转账票据截图。已提供证据。谢谢啦!给你们添乱了。从2021年8月30日出金,至今数个月,客服都以各种更换银行,未收到银行回应等等理由出金未到账,Email和电话客服联系无数次也无用,让嘉盛财务提供银行转账和客户银行拒收票据也不理睬。服务态度极差。嘉盛外汇交易公司可信度真是越来越差。我附上出金截图。我的出金总额:$ 3588.60.

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