Others
Pepperstone
When I make a purchase, the line appears well above the price, in addition the stop loss closes the operation without the price touching it, also the take profit does not close even if the purchase line has already been exceeded.
Others
GoldFx
A scam takes $18 per lot and the swap is exaggerated.
Others
USG
The position could not be closed for several weeks, and customer service did not reply to emails. The online customer service cannot be contacted and messages are not returned.
Others
WeekendFX
When I checked on the official website of NFA, I have withdrawn my membership (attached) in MSB. MSB Registration Number/DCN must be 14 digits number. So, the number M22538696 on the weekendFX website does not have enough digits. This is probably from FINTRAC, and they are using it to make you believe (attached). I was almost fooled by a person called the Technical Goddess.
Others
Valutrades
At 7:13 on February 19, 2024, the lowest point of gold was 1973.87. Refer to the lowest point of the regular platform in 2011. For my 2006.29 short order, the profit stop was set at 2006, there was no stop loss, and there was no manual operation. There was no take-profit and sufficient margin, but my position was closed on 2018.72.
Others
Doo Prime
Yesterday it stuck, today the market is lagging. How could it be? The real market is completely different from the demo.
Others
JustMarkets
How is this market, when Market Stuck I can't do anything. When there is high impact news, I suffered loss. What is the responsibility?
Others
Santander
Xiao Peng's fraud team uses lectures to deceive our trust and induces us to download the mt5 platform. He persuades us to choose the Santander trader and conduct copy trading! The malicious marking caused us to liquidate our positions. The trading platform was hacked last Thursday and we were unable to withdraw cash. Furthermore, the chat group was suddenly disbanded and blacklisted! Withdrawal is currently unavailable! I have called the police. The police has accepted the case and has been sorting out relevant information.
Others
WeekendFX
WeekendFX (SHOGUNCONSULTANTS LTD) license says on their official website that they have MSB and NFA, but they actually do not have them! A search on the official websites of each agency shows that the MSB was not obtained in the first place and the NFA was withdrawn on February 3, 2023! https://www.nfa.futures.org/BasicNet/basic-firm-exemptions.aspx?nfaid=IN1gNF1tnRo%3D
Resolved
TELA
Delayed withdrawal, too slow to withdraw ...... It has been submitted for a long time.
Others
Octa
I earned a late 5 thousand dollars, after that they blocked my access to the account without any explanation, banned me from the platform and the payment I received was less than half of my earnings.
Others
Orfinex
It has been almost three weeks since our strategy provider ceased communication with us. Despite our repeated attempts to reach them, they have not responded to any of our messages or inquiries. I am deeply concerned because trades continue to be executed on my account without proper risk management, putting my funds at risk. The strategy provider has been excessively exposing my account to large lot sizes, which are not appropriate considering the size of my equity. This behavior clearly indicates bad faith and a violation of our contract. As the sole owner of the trading account, I appeal to you as our last resort to intervene and halt the wrongful actions of our strategy provider. My primary objective is to safeguard my trading account from further harm. Therefore, I kindly request your support in disconnecting my account from the strategy provider and suspending all trading activities immediately.
Resolved
Santander
I first deposited money into this broker and made some money at the beginning. I tried to withdraw 200u, I was still able to withdraw money smoothly. Later, they operated the K-line, I lost money directly, leaving only a little bit of principal. Then they induced me to deposit money again until I ran out of money, and directly controlled the K-line. Crude oil fell directly from 72 to single digits, and gold was cut in half. I hope no one will be scammed again.
Others
Deriv
I was doing operations and suddenly I log out of the account and I cannot access due to server name error
Others
TradersTrust
I made a successful withdrawal after making a profit. But the platform just changed the spread, which is outrageous. It is 10 times to 30 times higher than at the beginning. At the beginning, the spread was only 30. After the profit was made, it became 300+, even 1,000. I consulted customer service, who said that the spread is determined by market fluctuations and cannot be modified in any way. They actually use this method to limit traders' profits. If you don’t have money to allow users to withdraw money, don’t build a platform. Is it reasonable that I lost money? When customers make profits, the platform will play tricks and higher spreads. This platform is untrustworthy.
Others
ThinkMarkets
The blockchain transfer was successful, but it said that it was not received, and it did not support UnionPay deposits. It guided users to make cryptocurrency deposits. It was a lesson learned.
Others
Cryptocdf
I met a man surnamed Li on IG, and then actively requested to be a LINE friend. After chatting for a while, Mr. Li said that he made money through overseas platforms, and at the same time opened a port with a limit of US$300,000 to help make money. I said I had no funds and didn't know much about it. The man surnamed Li expressed his willingness to help me raise funds, and I could collect the profits after making profits. In the end, I invested about US$20,000 (equivalent to NT$650,000) through borrowing; after I made a profit on the CryptoDFmeta platform, I made a withdrawal through customer service. The customer service said that if the amount exceeds US$9,000, I need to pay 20% tax before I can successfully withdraw the money. I informed Mr. Li that I could no longer afford the tax, and he said that he could no longer help with the tax payment. He also informed me that he might face criminal liability. After investigation, I discovered that the transaction URL was an illegal website.
Others
JAFCO Asia
On February 2, 2024, the price of gold fell to 2030 after Nonfarm Payroll and the company revised the market price to 2060 through the background.
Others
leobor
they closed my count I can't find anything
Resolved
Ascuex
When I request to withdraw money to AK on this platform, AK acts evasive and doesn't want to support me. It always keeps asking me and doesn't bother to reply. It just advised me to stay and continue trading, and I sent a request. If you want to withdraw money, you only send it to me via email and say you have received the withdrawal order but have not yet approved it, which is so frustrating.
Exposure
Unable to withdraw
Severe Slippage
Scam
Others
- The copy is concise and clear
- Link th right broker to get the exposure resolved more quickly
$310,531
Amount resolved within one month(USD)
14,551
Number of People Resolved
Exposure Classification
Unable to withdraw
Severe Slippage
Scam
Others