TMGMReply

2021-07-01 11:18

Australia

Reply

As for your problem, please send your specific situation and the information on the feedback staff via your TMGM registered email to the official customer service email, i.e., support@tmgm.com. After receiving the email, we will try our best to understand the situation and give you a reply as soon as possible. Thanks.

GONGZIFANGSupplemental Materials

2021-07-01 06:14

China

Supplemental Materials

TMGM staff have scalping and profiting from positions for a long time. Today the harmed trader told me that the customer service of TMGM contacted him for the details of the issue but failed to give clear solutions. The platform still make measures delayed without mentioning the lost positions worth US 10,000 dollars. I can put up with the platform featuring such an attitude but the tolerance of a team cannot be everlasting. If the compensation refund is not resolved in time, we will go through the legal procedures after going through the procedures for the exposure on the major media. At that time, the Anti-Telecom Fraud Center will give us the correct answer.

GONGZIFANGStart Mediation

2021-06-27 01:31

China

Start Mediation

正常的风控和亏损是这个市场的生态，每个交易者都是知晓这个逻辑的，但是如果平台利用系统工具恶意诱导开发业务和欺诈客户开户来达到吃头寸和客损的目的那就实在太可恨了。 2021年6月3号晚间，平台工作人员频繁并且恶意用客户账户刷单，导致客户一万美金账户3小时内爆仓，中途客户反复向平台方强调爆仓风险，但是平台方工作人无视客户风险强调，一味顽固拒绝，最后爆仓。当即客户要求平台方及时处理该爆仓事件和资金赔偿，截止25号平台方均未有任何处理方案，经多次反馈和联系，平台方一味的无故拖延视而不见，望广大投资者明鉴（看看下面的截图，可恨吗！）