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Slippage/Unable to close the position/Forced liquidation/Ban on trading
Time: 16:00-16:15, last September Lot: 0.1 Time for opening: 2019-09-05 15:32:03 Opening price: 131.728 Stop-loss: 133.620 Take profit: 131.491 Closing price: 131.829 Closing time: 2019-09-05 18:12:19 P&L: -9.44 I couldn’t close my order, #1893216868, timely, causing a $14.4 loss. The service blamed it on wrong systemic quotation. The annex was the screenshot of the quotation. At that time, ThinkMarkets compensated me. Then same situation always occurred. Once, ThinkMarkets expanded my lot and banned my trading, causing huge losses. Eventually, my account became liquidated. I asked for compensation, but ThinkMarkets didn’t respond anymore.
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