Severe slippage. Difficult withdrawals. Forced liquidation without a reason

The nature of the platform is bad, and the user's demands are nothing to them. Everything is pushed to the users. I have a point where the external network has not reached, but they have blown up their positions here. Slippage is not average, and the server is always stuck, and transactions are not possible at all. Sometimes you have to wait three or four hours. There is no gold withdrawal button, and sometimes the withdrawal is not accepted.