Large spread led to liquidation
At 6-7 a.m. on August 9, 2020, the slippage increased over $10, which led to a large losses to me when I wanted to lock position. I communicated with them but they did not reply. Please expose it because the platform shirked the responsibility and refused to pay compensation. Here are the screenshots of cycle diagram of forced liquidation of M1 and the price when the order is locked and the position is forced to close.
Zhihui
The deposit has been paid. This platform stay delaying, and them completely ignored or even removed user’s name.
This is the platform that does not allow withdrawal
Cannot withdraw after paying margin, does not dare to respond, just keep cheating
Severe slippage. Difficult withdrawals. Forced liquidation without a reason
The nature of the platform is bad, and the user's demands are nothing to them. Everything is pushed to the users. I have a point where the external network has not reached, but they have blown up their positions here. Slippage is not average, and the server is always stuck, and transactions are not possible at all. Sometimes you have to wait three or four hours. There is no gold withdrawal button, and sometimes the withdrawal is not accepted.
No way to complain about the system error. No AFCA regulation
Trading status: April 21, 2020 I wanna trade via ThinkTrader App I traded at about 16:40 and it went smoothly which can verify that my phone and the network are normal. I invested 250 positions of WTI Oil and I decided to close positions at 17:05. And when I was closing the positions, the network slagged. And I checked my positions after I had executed and the system showed that there was no position. So I thought that I closed all positions at that time After that, I checked the system again and found that I finished transactions at 17:11 cuz the margin was insufficient. But I didn’t know that. So the broker should compensate me. But =111 refused Share my experience: They didn’t answer me until 15 days passed. I complained this broker to AFCA while they don’t have the right to regulate this broker. Because Thinkmarkets said my account belonged to them. But the email sent by them hasn’t mentioned Think Capital Limited and their official email said the financial products were offered by TF Global Markets (UK) Ltdor TF Global Markets (Aust) Pty Ltd I hope investors who have the same experience as me could hep me handle the issue. Thanks.
Unable to withdraw
When withdrawing funds is frozen and unable to withdraw money, scammers have to pay a deposit
Severe slippage
I thought this broker was quite good. But now I know it’s a fraud broker. I was told that the liquidity was insufficient. It’s just their excuse
Speechless. What's the problem? Can't contact the customer service.
Even don't have the chance to SL.
ThinkMarkets
There is some problem with the withdrawal and no one explains about it.
Unable to withdraw
If profit funds are frozen, deposits are required to withdraw funds, otherwise no withdrawals will be made. Don’t trust this platform.
Unable to withdraw
The customer service didn’t reply to me. This must be a scam.
Unable to withdraw on ThinkMarkets
The margin that the broker required was paid. But now they delay the withdrawal on grounds of abnormal account.
Unable to withdraw
Prevent withdrawals with various reasons. Keep pending and asking for money.
There was a gap of 150 of GBP
No such candlestick on other platforms.
Induced deposit of a million
Ask for money to unfreze my account. And then ask for money for insufficient credit score. But you are unable to withdraw funds all along. The web has been changed after upgrade, so has the company
Induced fraud
At first, margin was needed for a large amount of withdrawals. But tax was required after I had paid 80,000 margin. I asked the customer service and she replied that I could withdraw funds after paying tax. The application for a withdrawal has been approved but the withdrawal hasn't arrived. Customer service asked me to wait patiently all along. And now the customer service is out of contact
ThinkMarkets is a scam!!! People who see my exposure do not be fooled
Recharge and trading are allowed. But you can’t withdraw funds! They have a lot of excuses. Now their customer service is disabled too!!! A painful lesson in 2020.
Unable to withdraw! Out of contact! Tax and margin were all paid! What should I do!
At first, big margin was needed to withdraw funds. And then, the tax was required and they promised it was the last money that should be paid. After I applied for a withdrawal, they promised that the withdrawal can arrive in 24 hours. But after the time limit, they said the withdrawal should go through international channel for first withdrawal and it can arrive on 7th. But just now, the customer service can’t be contacted. That is my savings over the past few years and I borrowed 100,000 to pay margin and tax. I hope other victims can see my exposure. I called the police. Is there any other way to punish the fraud?
The withdrawal can’t arrive after paying margin and tax
The customer service is out of contact. My money was cheated
Can trade but can’t withdraw without paying margin. But why can I trade?
The customer service is also out of contact. I can make big deals during the time, but if I wanna withdraw funds, I have to pay margin for I make big deals. Why not set the limitation of big deals? Now the customer service is out of contact!!!