Global Broker governance & inquiry App
Exposure

65 pieces of exposure in total

Severe Slippage

Large spread led to liquidation

At 6-7 a.m. on August 9, 2020, the slippage increased over $10, which led to a large losses to me when I wanted to lock position. I communicated with them but they did not reply. Please expose it because the platform shirked the responsibility and refused to pay compensation. Here are the screenshots of cycle diagram of forced liquidation of M1 and the price when the order is locked and the position is forced to close.

Hong Kong China Hong Kong China 2021-08-13 15:04
Hong Kong China Hong Kong China 2021-08-13 15:04
Unable to withdraw

Zhihui

The deposit has been paid. This platform stay delaying, and them completely ignored or even removed user’s name.

 Taiwan Taiwan 2021-07-17 16:09
 Taiwan Taiwan 2021-07-17 16:09
Unable to withdraw

This is the platform that does not allow withdrawal

Cannot withdraw after paying margin, does not dare to respond, just keep cheating

 Taiwan Taiwan 2021-07-09 22:56
 Taiwan Taiwan 2021-07-09 22:56
Resolved

Severe slippage. Difficult withdrawals. Forced liquidation without a reason

The nature of the platform is bad, and the user's demands are nothing to them. Everything is pushed to the users. I have a point where the external network has not reached, but they have blown up their positions here. Slippage is not average, and the server is always stuck, and transactions are not possible at all. Sometimes you have to wait three or four hours. There is no gold withdrawal button, and sometimes the withdrawal is not accepted.

Hong Kong China Hong Kong China 2021-06-27 06:29
Hong Kong China Hong Kong China 2021-06-27 06:29
Others

No way to complain about the system error. No AFCA regulation

Trading status: April 21, 2020 I wanna trade via ThinkTrader App I traded at about 16:40 and it went smoothly which can verify that my phone and the network are normal. I invested 250 positions of WTI Oil and I decided to close positions at 17:05. And when I was closing the positions, the network slagged. And I checked my positions after I had executed and the system showed that there was no position. So I thought that I closed all positions at that time After that, I checked the system again and found that I finished transactions at 17:11 cuz the margin was insufficient. But I didn’t know that. So the broker should compensate me. But =111 refused Share my experience: They didn’t answer me until 15 days passed. I complained this broker to AFCA while they don’t have the right to regulate this broker. Because Thinkmarkets said my account belonged to them. But the email sent by them hasn’t mentioned Think Capital Limited and their official email said the financial products were offered by TF Global Markets (UK) Ltdor TF Global Markets (Aust) Pty Ltd I hope investors who have the same experience as me could hep me handle the issue. Thanks.

 Taiwan Taiwan 2021-06-17 13:46
 Taiwan Taiwan 2021-06-17 13:46
Unable to withdraw

Unable to withdraw

When withdrawing funds is frozen and unable to withdraw money, scammers have to pay a deposit

Hong Kong China Hong Kong China 2021-05-07 20:05
Hong Kong China Hong Kong China 2021-05-07 20:05
Severe Slippage

Severe slippage

I thought this broker was quite good. But now I know it’s a fraud broker. I was told that the liquidity was insufficient. It’s just their excuse

 Taiwan Taiwan 2021-04-29 13:39
 Taiwan Taiwan 2021-04-29 13:39
Severe Slippage

Speechless. What's the problem? Can't contact the customer service.

Even don't have the chance to SL.

 Taiwan Taiwan 2021-04-17 21:55
 Taiwan Taiwan 2021-04-17 21:55
Unable to withdraw

ThinkMarkets

There is some problem with the withdrawal and no one explains about it.

 Taiwan Taiwan 2021-04-06 06:36
 Taiwan Taiwan 2021-04-06 06:36
Unable to withdraw

Unable to withdraw

If profit funds are frozen, deposits are required to withdraw funds, otherwise no withdrawals will be made. Don’t trust this platform.

Hong Kong China Hong Kong China 2021-04-02 17:01
Hong Kong China Hong Kong China 2021-04-02 17:01
Unable to withdraw

Unable to withdraw

The customer service didn’t reply to me. This must be a scam.

 Taiwan Taiwan 2021-03-17 00:24
 Taiwan Taiwan 2021-03-17 00:24
Unable to withdraw

Unable to withdraw on ThinkMarkets

The margin that the broker required was paid. But now they delay the withdrawal on grounds of abnormal account.

 Taiwan Taiwan 2021-03-02 02:42
 Taiwan Taiwan 2021-03-02 02:42
Unable to withdraw

Unable to withdraw

Prevent withdrawals with various reasons. Keep pending and asking for money.

Hong Kong China Hong Kong China 2021-02-23 23:32
Hong Kong China Hong Kong China 2021-02-23 23:32
Resolved

There was a gap of 150 of GBP

No such candlestick on other platforms.

Malaysia Malaysia 2021-02-22 14:43
Malaysia Malaysia 2021-02-22 14:43
Unable to withdraw

Induced deposit of a million

Ask for money to unfreze my account. And then ask for money for insufficient credit score. But you are unable to withdraw funds all along. The web has been changed after upgrade, so has the company

Hong Kong China Hong Kong China 2021-02-21 07:03
Hong Kong China Hong Kong China 2021-02-21 07:03
Scam

Induced fraud

At first, margin was needed for a large amount of withdrawals. But tax was required after I had paid 80,000 margin. I asked the customer service and she replied that I could withdraw funds after paying tax. The application for a withdrawal has been approved but the withdrawal hasn't arrived. Customer service asked me to wait patiently all along. And now the customer service is out of contact

Hong Kong China Hong Kong China 2021-01-07 18:05
Hong Kong China Hong Kong China 2021-01-07 18:05
Unable to withdraw

ThinkMarkets is a scam!!! People who see my exposure do not be fooled

Recharge and trading are allowed. But you can’t withdraw funds! They have a lot of excuses. Now their customer service is disabled too!!! A painful lesson in 2020.

Hong Kong China Hong Kong China 2021-01-06 14:36
Hong Kong China Hong Kong China 2021-01-06 14:36
Unable to withdraw

Unable to withdraw! Out of contact! Tax and margin were all paid! What should I do!

At first, big margin was needed to withdraw funds. And then, the tax was required and they promised it was the last money that should be paid. After I applied for a withdrawal, they promised that the withdrawal can arrive in 24 hours. But after the time limit, they said the withdrawal should go through international channel for first withdrawal and it can arrive on 7th. But just now, the customer service can’t be contacted. That is my savings over the past few years and I borrowed 100,000 to pay margin and tax. I hope other victims can see my exposure. I called the police. Is there any other way to punish the fraud?

Hong Kong China Hong Kong China 2021-01-06 12:29
Hong Kong China Hong Kong China 2021-01-06 12:29
Unable to withdraw

The withdrawal can’t arrive after paying margin and tax

The customer service is out of contact. My money was cheated

Hong Kong China Hong Kong China 2021-01-05 11:50
Hong Kong China Hong Kong China 2021-01-05 11:50
Unable to withdraw

Can trade but can’t withdraw without paying margin. But why can I trade?

The customer service is also out of contact. I can make big deals during the time, but if I wanna withdraw funds, I have to pay margin for I make big deals. Why not set the limitation of big deals? Now the customer service is out of contact!!!

Hong Kong China Hong Kong China 2021-01-05 09:46
Hong Kong China Hong Kong China 2021-01-05 09:46
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