Unable to withdraw

Can't withdraw money, it's almost a month. It is said that statistics will be made this week and the compensation will be paid next week. It is Sunday today and I have not received any news of reporting the bill. I’m an economic man, I only give a reply, but I only know. Is the principal we invested just like that? To induce, deceive and run away is too damaging to conscience.
Please help me[d83d][de4f]