The withdrawal was unavailable in Xtrade fraud platform

This is a fraud platform,which recommended by my friend.I opened an account in the platform,in which the amount of fund was inaccessible.The account manager Daniel Sim has been out of contact for days.Later,he added me on Wechat and gave me the password of MT4 server,which isn’t the official server of Xtrade.I deposited $4000 or so,while the market was volatile and the spread of currency pair was high.I selected NDIW trading with its contract specification 100.I traded 0.01 lot at first.Because I didn’t want to continue,I contacted the manager to apply for withdrawal.While he turned me down,using kinds of excuses with bad attitude.He told me to continue trading,while I found the least lot of NDIW and 0.01 lot was unavailable,which was so wicked.When I reported this to him,but he ignored it.I bit the bullet and continued trading orders.I made great losses,with $1946 remained in my account.He still ignored my application for withdrawal.Having been put off for a week,I told this matter to the customer service and found that my fund on MT4 was deducted to the backstage.When I applied for the withdrawal,I was required to show my ID card,which I was curious about because my information was certified when opening the account.Having been put off for days,I sent emails to the customer service.Eventually,I could apply for the withdrawal successfully half month later.While after my sending the application, the withdrawal never arrive!