1.Sometimes I couldn’t close the position. But the platform refused to compensate since I hadn’t a video evidence. 2. In addition to data fluctuation, the rate sometime was adjusted from 100% into 50%, leading to forced liquidation. P.s: I couldn’t upload video into my post.
1.The sudden 100-increased spread led to forced liquidation 2. Unstable server. Even I use the 4G network, I couldn’t connect the server. The platform keeps shirking on the network.
The withdrawal applied on December 30th hasn’t been received yet on January 6th. It’s a rip-off.
The withdrawal is unavailable for 15 days. There is also severe slippage with the server.
There was a severe stuck about 20 minutes with the platform.
CHARTER’s server crashed on October 3th that night. Back then I had $2700 in my account. It crashed and I can’t close my position. After half an hour, my position was liquidated and my balance turned to negative. I emailed the service, but they gave me no satisfying response. Their website: https://www.charterprime.com.cn/ My account is 1010112644 and my name is Zhang Dongming.
The explanation of the customer manager made me speechless. Such a severe slippage just ended up with nothing definite.
It hit the stop when the market opened, but the trade didn’t be made until four minutes late, with a slippage of 17 dollars. It has happened before. The employees called it a technological issue. That is disappointed.
In June 25th 2019, the spread of A50 had a more than 100 pips slippage higher. Later I searched many data from websites like FXCM, Forex.com, Eastmony Futures, MAS, FX678 and FXDD, which all show a 5-8 pips slippage. I’ve talked with the platform for many times, but they gave me no reasonable explanation. Every time they find themselves new excuses and blocked my email at last. This is irresponsible. Here are the pictures of the data screenshots. The last one is CHARTER’s data.
FXHTWhso2927 | FOREXMARKETING
FXHWIebi2979 | Exchange
FXKRTgur4116 | Rifa
FXCWGnfq0819 | hiifx
FXNAVbro5427 | JAFX
FXNAVbro5427 | ForexClub
FXKTEchw4119 | Fake ACY
FXJMMfjf3994 | FXTRADING.com
FXLLTiuy4502 | JunLe Capital
FXTGBofs7775 | Cooper Markets
FXDGSopg1240 | Zenfinex
FXPUWmps6195 | E-PANGO
FXPSAqar6340 | TradeGF
BigM | IG
FXJOAmfs3826 | Sunton Capital
FXAJNayy0143 | CJC Markets
FXUUCtqr8007 | East
FXHJYevt2862 | INVESTOUS
Jair | IQ Option
FXSTNhcm7561 | MARKET LTD
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