YUNDANFENGQING44836
Unable to withdraw
2020031880011651849
$500(USD)
4day13hour
YUNDANFENGQING44836Solved after user's confirmation
FXTMReply
Reply
Thank you for contacting FXTM. As for the withdrawal issue relative to the customer Liu Jiawei, the withdrawal on August 3rd was refused by the customer's bank on August 5th. The account manager has contacted the client to explain the reason for rejection. In addition, the customer has resubmitted a new withdrawal application on August 6th and has successfully exported from our system. However, the payment is based on the efficiency of the payment provider, and the customer generally receives it within 5 working days, while weekends are not counted as working days. If you or the client have other inquiries, please feel free to contact us. Thank you all for your support to FXTM. We hope our service can help you and will provide you with better service in the future.
YUNDANFENGQING44836Supplemental Materials
Supplemental Materials
MT5 account number
WikiFX Mediation CenterReply
Reply
Please provide your correct MT4/5 trading account, please~
YUNDANFENGQING44836Supplemental Materials
Supplemental Materials
The other party made an excuse that my bank refused to pay. I asked them to provide relevant evidence, but nothing could be provided.
WikiFX Overseas Customer ServiceContact Broker
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WikiFX Mediation CenterVerified
Verified
YUNDANFENGQING44836Start Mediation
Start Mediation
I withdrew on August 2 and it was still pending. It was like a scam.
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