Global Broker governance & inquiry App
Exposure

61 pieces of exposure in total

Unable to Withdraw

Unable to withdraw

It is simply a gang of fraud. I deposited 20 thousand dollars and profited 70 thousand. When it came to withdrawal, both the sales manager Chen and Zhang Jinyu were out of contact. No service dealt with my email. Actually, there is no such person named in TongHai company. Take heed on it.

Singapore Singapore 2020-07-29 19:05
Singapore Singapore 2020-07-29 19:05
Unable to Withdraw

Unable to withdraw

Take heed on this 2 frauds. They induced me to deposit 20 thousand yuan. After I profited 70 thousand and wanted to make a withdrawal, they disappeared. The saleswoman names Zhang Jinyu. The are both online on WhatsAPP, but gave no reply to withdrawal process. I caution you against it.

Singapore Singapore 2020-07-13 16:40
Singapore Singapore 2020-07-13 16:40
Unable to Withdraw

Unable to withdraw

Unable to withdraw. The photos of the business manager Mr. Chen and the trader Zhang are attached below. They didn’t answer any messages and calls when they appeared online on WhatsApp. It was my first investment from which I was scammed USD 20,000. I lost all my capital. I hope other investors can take the warning.

Singapore Singapore 2020-07-11 15:28
Singapore Singapore 2020-07-11 15:28
Others

When making profits, I couldn’t close position due to a stuck system, causing losses.

When making profits, I couldn’t close position due to a stuck system, causing losses.

Hong Kong China Hong Kong China 2020-04-12 10:57
Hong Kong China Hong Kong China 2020-04-12 10:57
Others

Slippage with HFGFX

The slippage in HFGFX was up to 1000 pips, causing forced liquidation.

Hong Kong China Hong Kong China 2020-04-03 16:56
Hong Kong China Hong Kong China 2020-04-03 16:56
Others

After causing forced liquidation, the broker withdrew form the market.

After causing forced liquidation, the broker withdrew form the market. The customer service gave no response.

Hong Kong China Hong Kong China 2020-04-03 12:06
Hong Kong China Hong Kong China 2020-04-03 12:06
Others

Risk on HFGFX

I have been trading in HFGFX . But there is a stuck system since this year. In recent one month, HFGFX has suspended the trading on XAU/USD with the reason of lowering the risk. I know it was an abracadabra since the price difference is $2, sometimes only $1. For example, at 22:20 on April 2nd, the price difference was higher than $2.3, then it suddenly soared after 22:26, making the gap into $1. Then the trading was banned.

Hong Kong China Hong Kong China 2020-04-03 10:58
Hong Kong China Hong Kong China 2020-04-03 10:58
Others

HFGFX has withdrawn from Chinese market

The system began to get stuck these 2 days. I didn’t know that HFGFX would withdraw from Chinese market.

Hong Kong China Hong Kong China 2020-04-03 10:54
Hong Kong China Hong Kong China 2020-04-03 10:54
Others

Dead market

Why the market was dead in my account, which hadn’t occurred in other platforms? It is restrained?

Hong Kong China Hong Kong China 2020-04-02 14:19
Hong Kong China Hong Kong China 2020-04-02 14:19
Resolved

Garbage

As long as I made profits, the platform would claim that I violated the rules. Thus, the withdrawal is unavailable.

Hong Kong China Hong Kong China 2020-03-25 20:45
Hong Kong China Hong Kong China 2020-03-25 20:45
Others

Rule-breaking operations

The promotion is not genuine. The platform prohibited clients from closing position quickly and locked clients’ accounts inexplicably, paltering with the problem of system stuck.

Hong Kong China Hong Kong China 2020-03-25 17:30
Hong Kong China Hong Kong China 2020-03-25 17:30
Resolved

Unable to withdraw

The illegal platform only allows losses and gives no s to withdrawal. The customer service is out of contact.

Hong Kong China Hong Kong China 2020-03-25 09:28
Hong Kong China Hong Kong China 2020-03-25 09:28
Resolved

Illegal trading

As long as I made profits, the platform would claim that I had violated the trading rule.

Hong Kong China Hong Kong China 2020-03-25 01:35
Hong Kong China Hong Kong China 2020-03-25 01:35
Resolved

Illegal trading in HFGFX

The platform only allows losses, which is so mean.

Hong Kong China Hong Kong China 2020-03-24 23:49
Hong Kong China Hong Kong China 2020-03-24 23:49
Unable to Withdraw

Unable to withdraw profits in scam platform

I deposited 2000 and profited 3284, while the customer service rejected my withdrawal request in bad manner.

Hong Kong China Hong Kong China 2020-03-20 18:33
Hong Kong China Hong Kong China 2020-03-20 18:33
Unable to Withdraw

Unable to withdraw in HFGFX

I contacted with HFGFX in last June through FX 110. The customer service asked me to add WeChat and lobbied me to open account. As it was ranked first on FX 110, I deposited fund into 2 accounts, while the trading became unavailable on 10:00 AM. After inquiring the customer service, I was informed that I had violated the rule. Now $9845.62 balance is unavailable. Hope you punish this scam platform severely! Thank you!

Hong Kong China Hong Kong China 2020-03-20 09:57
Hong Kong China Hong Kong China 2020-03-20 09:57
Unable to Withdraw

The platform gives no access to my profit with the excuse of scalping trading.

Now that the platform is under 2 regulation, why it doesn’t allow scalping trading? It is unreasonable.

Hong Kong China Hong Kong China 2020-03-19 12:20
Hong Kong China Hong Kong China 2020-03-19 12:20
Others

As long as clients made profits, the platform would close their accounts maliciously.

The customer service didn’t reply to me. Having drawn a blood lesson on it, I reported to FCA. It must have absconded. Now the market is collapsed.

Hong Kong China Hong Kong China 2020-03-19 11:20
Hong Kong China Hong Kong China 2020-03-19 11:20
Resolved

On March 13rd, the platform locked my position, making my profit lap form 5000 to 15000. But it gives no access to withdrawal now.

On March 13rd, the platform locked my position, making my profit lap form 5000 to 15000. But it gives no access to withdrawal now and even withholds my all profits. It is simply a scam platform.

Hong Kong China Hong Kong China 2020-03-16 15:07
Hong Kong China Hong Kong China 2020-03-16 15:07
Unable to Withdraw

The platform closed clients’ position and deleted the record, giving no access to withdrawal.

The platform closed clients’ position and deleted the record, giving no access to withdrawal.

Hong Kong China Hong Kong China 2020-03-16 11:09
Hong Kong China Hong Kong China 2020-03-16 11:09
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