FXTMReply

2021-01-13 14:21

United Kingdom

Reply

Dear customer, thanks for your message. For your above-mentioned questions, our team has carefully investigated them and confirmed that we have sent you an email asking you to provide further information in order to process your withdrawal. Please note that as a regulated broker, we put importance on customer's trading experience and provide timely solutions to the issues you have. Meanwhile, you can contact us by the online official customer service at our website or get in touch with your account manager. Business time (Beijing time): online customer service (24hours, Monday-Friday; 16:00 - 21:00, Saturday; 17:00 - 01:00, Sunday), customer service email: chinese@fxtm.com

FXTMReply

2021-01-08 17:15

United Kingdom

Reply

Dear customer, thanks for your message. For your above-mentioned questions, our team has carefully investigated them and confirmed that we have sent you an email asking you to provide further information in order to process your withdrawal. Please note that as a regulated broker, we put importance on customer's trading experience and provide timely solutions to the issues you have. Meanwhile, you can contact us by the online official customer service at our website or get in touch with your account manager. Business time (Beijing time): online customer service (24hours, Monday-Friday; 16:00 - 21:00, Saturday; 17:00 - 01:00, Sunday), customer service email: chinese@fxtm.com

JIUTIAN8345Supplemental Materials

2021-01-04 11:49

China

Supplemental Materials

Isn't there any contact on WikiFX?

JIUTIAN8345Supplemental Materials

2021-01-04 11:49

China

Supplemental Materials

We chose it because it scored highly on WikiFX and was regulated by the FCA. But I did not expect it to be so rubbish

JIUTIAN8345Supplemental Materials

2021-01-04 11:48

China

Supplemental Materials

The customer service blocked me. I have submitted information many times, but for various reasons my withdrawal was delayed

JIUTIAN8345Supplemental Materials

2021-01-04 11:46

China

Supplemental Materials

Account opened on the official website

WikiFX Mediation CenterReply

2021-01-04 11:43

Hong Kong China

Reply

Did you open the account on the official website or by scanning the code?

JIUTIAN8345Start Mediation

2021-01-04 11:12

China

Start Mediation

到现在一个多月了，就是不给出金，客服把我拉黑根本联系不上，大家要小心了