FX1568426242Supplemental Materials

2021-03-08 18:34

China

Supplemental Materials

I hope that the platform can refund the handling fees for my abnormal orders on March 4th based on the situation. After all, there were no other profits and losses and all were purely loss-making transaction costs. The total number of abnormal orders are 287. The situation is special, I hope that IC can understand the difficulties of the old users, and I am very grateful for that.

FX1568426242Supplemental Materials

2021-03-08 14:27

China

Supplemental Materials

I hope that the platform can refund the handling fees for my abnormal orders on March 4th based on the situation. After all, there were no other profits and losses. The total number of abnormal orders are 287.

FX1568426242Supplemental Materials

2021-03-08 01:10

China

Supplemental Materials

I rent an American server and make transactions with that server all the time. How can the IP address of orders be in Shanghai, China and the US?

FX1568426242Supplemental Materials

2021-03-07 18:14

China

Supplemental Materials

I use IC trading then the server I rent must be an American one whereas the trading address of abnormal orders given by the authority is located in the UK and Shanghai, China. How can that be explained?

FX1568426242Supplemental Materials

2021-03-07 18:07

China

Supplemental Materials

The above-mentioned IP address given by IC Official is not my server address at all. The last two digit numbers of my server are 4 and 5. This doesn't work at all.

FX1568426242Supplemental Materials

2021-03-07 13:09

China

Supplemental Materials

No follow-ups?

FX1568426242Supplemental Materials

2021-03-05 17:37

China

Supplemental Materials

All my orders of normal transactions have suffix www.eabang.com but no one knows who made these orders that aimed to blow up my account and they didn't have suffix.

FX1568426242Supplemental Materials

2021-03-05 17:05

China

Supplemental Materials

My account suffered from crazy trading on the fourth of March in a confusing manner. It opened and closed countless positions in one minute. Loss handling fees forcibly lost all capital. I didn't do anything for sure. My orders have suffix alltimeEA and HedgingMartin2.7EA whereas I do have no idea how these EURJPY orders made that maxed out my account and they didn't have suffix. I can’t even open and close a position once a second even if I do it manually.

FX1568426242Supplemental Materials

2021-03-05 17:01

China

Supplemental Materials

XAUUSD orders are normal transactions I made whereas I have no idea where those EURJPY orders came from. My business concentrates on gold varieties only. I don't know how those maxing out my account came out. My password is not given away.

FX1568426242Supplemental Materials

2021-03-05 16:03

China

Supplemental Materials

It is EURJPY orders that maxed out my account.

FX1568426242Supplemental Materials

2021-03-05 16:01

China

Supplemental Materials

The picture is too blurry. Could you please upload it with high definition so that I can get evidence?

FX1568426242Supplemental Materials

2021-03-05 15:59

China

Supplemental Materials

My EA won't run out of money as all my XAUUSD orders are profitable. However, the EURJPY orders that were not my EA transactions were malevolently brushed out.

IC MarketsReply

2021-03-05 15:54

Australia

Reply

Have a check, please.

FX1568426242Supplemental Materials

2021-03-05 09:44

China

Supplemental Materials

Each transaction has been made based on the maximum amount of opening positions, which means my money is going to be finished off. The interval between each order is no more than one second. I hope the platform can compensate for my loss.

FX1568426242Start Mediation

2021-03-05 09:39

China

Start Mediation

3月4日3点左右，被平台恶意爆仓，这些订单都不是我下的，只有黄金是我做的，这个月以来也一直都是在做黄金，现在莫名其妙的被疯狂刷爆仓，每一笔都是马上下单马上平仓，一直亏手续费亏到没钱为止，太黑了.......我要追回这份损失！！！！！！！