FX7766817232Supplemental Materials

2021-06-04 14:59

China

Supplemental Materials

Emails sent to you display the issue clearly, including related screenshots. You confirmed the deposit. So did the online customer service. If you can give a credit limit in advance, is there a situation of non-compliance in the immediate transaction? How to ensure the safety of customers' funds in case of non-compliance? Now that you have given the advance amount again, and customers can trade, why did you tell me that profits and losses generated from my transactions are not counted? Then if profits are not credited because they don't arrive at the account, will losses be credited? Is there a lot of unreasonable non-compliance in itself?

Fake MBG MarketsReply

2021-06-01 11:38

The Virgin Islands

Reply

The customer's deposit did not arrive at that time, so he first provided a temporary deposit. Then it is found that Binance should be responsible for the unsuccessful arrival, so now we are waiting for Binance to refund the customer's deposit.

FX7766817232Start Mediation

2021-05-28 23:52

China

Start Mediation

我在5月19日入金3万USDT，然后把入金截图和交易id都发给了客服，经平台客服确认收到，告知我已入账成功，我也收到确认入金邮件，我在交易几笔后准备出金试出入金，提交申请后就没注意了，客服告知是有1到3个工作日到账，第三个工作出金日状态还在审核，期间没有任何人联系，第三个工作日我主动询问，只有等待，第四个工作日还是等，第五个工作日告知我的入金还在途中，以这个理由拒绝出金审核，但没有提供任何实质性证据证明我的资金还在途中，我的入金有截图有交易id，区块链交易id可以直接查询已经到他们的钱包。 另外如果是真的我的资金还在途中没到他们钱包，一个大交易商会给我我入账？会让我交易吗？mbg会在没有确认收到USDT之前就给你钱让你交易？这不可能是一个专业交易商做的事，为什么等我出金才告诉我没到账