提款問題

我入金 5755 美元，成功出金55 美元，然后再交易價格為 5700 美元時，進行了 3 筆交易，獲利約 115 美元。當我出金 5815 美元時，大約一個小時后，他們發送一封確認電子郵件，說明提款已完成。但這次過了 12 多個小時我還沒有收到 5815 美元。以下是我的訂單歷史、提款狀態和 etherscan 錢包信息。

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Withdrawal issue.

So i deposited 5755$ for trading into octafx. withdrew 55$ , i received that. i felt ok with trading now. traded with $5700, opened 3 trades gained around 115$ profit. when i go to withdraw the 5815$ amount, after a hour or so, they give a confirmation email stating that your withdrawal is complete..but even after 12+ hours, i have not received 5815$ in my crypto ETH wallet. i shall be attaching my order history, withdrawal status and etherscan wallet information.